Open to opportunities

Trâm Nguyễn

@trmnguyn

Results-driven sales operations specialist optimizing retail execution, inventory flow, and cross-functional performance.

Vietnam

Message

What I'm looking for

I seek a role applying retail operations and commercial support skills with cross-functional teams, using data-driven methods to improve sales, inventory flow, and operational efficiency.

I am a results-driven sales operations and commercial support specialist with hands-on experience in retail execution, planning, and supplier coordination. I combine analytical thinking with practical operations to drive performance and business growth.

I led store opening and operational setup projects, managed inventory and workforce scheduling, and developed training materials to onboard teams effectively. My execution focus supported seamless pre-opening activities and ongoing store performance.

As a group leader I delivered measurable results—surpassing sales and gross profit targets while maintaining low loss and product disposal ratios. I also supported contract negotiation, logistics, and trade documentation in an international trading environment.

I am skilled in data analysis and tools (Power BI, SQL, Excel) and collaborate across merchandising, marketing, and supplier teams to strengthen sales execution and promotional outcomes. I seek roles where I can apply operations expertise and analytics to improve retail performance.

Experience

Work history, roles, and key accomplishments

Current

Operations & Support Specialist

Current

Nippon Steel Trading Vietnam Ltd., Co

Jan 2023 - Present (2 years 9 months)

Prepared, reviewed, and negotiated commercial contracts and managed logistics, trade documentation, and vendor payments to ensure timely collections and smooth international trade operations. Supported market development and assisted executives during business trips, improving client engagement and operational efficiency.

Contract Negotiation Trade Documentation Logistics Coordination Vendor Management Credit Control SQL Power BI Excel

Group Leader, Nonfood HBC

AEON VN Ltd., Co

Jan 2020 - Jan 2023 (3 years)

Led Nonfood & HBC store operations, executed sales targets and inventory plans, and coordinated with merchandisers and suppliers to improve promotional support, resulting in 118.4% sales achievement and 118.62% GP attainment in 2022. Maintained loss ratio under 0.6% and disposal under 0.5%.

Retail Operations Inventory Management Sales Planning Merchandising Vendor Relations Staff Training Excel Power BI

Store Opening Coordinator

AEON VN Ltd., Co

Jan 2019 - Jan 2020 (1 year)

Coordinated nonfood and HBC counter setup for new store openings including merchandise planning, equipment ordering, staff recruitment, training, and display setup to ensure timely store launch and operational readiness.

Store Opening Project Coordination Merchandising Training Development Cross Functional Collaboration Presentation

Education

Degrees, certifications, and relevant coursework

Foreign Trade University

Master in Business Administration, Business Administration

2023 -

Activities and societies: Top 2 entrance rank; currently in Top 5 academic standing.

Enrolled in a Master in Business Administration program with a two-year expected duration; currently in progress and ranked in the top academic standing.

Foreign Trade University

Bachelor of International Business, International Business / Foreign Trade

2014 - 2019

Grade: 3.4/4.0 (Very Good)

Activities and societies: FTU Merit Scholarship recipient; 4-year program; participated in exchange program at Hiroshima University of Economics (2017–2018).

Completed a Bachelor of International Business with a focus on foreign trade, graduating with a 3.4/4.0 GPA and recipient of the FTU Merit Scholarship.