Open to opportunities

Vania Galicia

@vaniagalicia

Message

I help businesses grow with virtual assistance, sales, and lead generation—streamlining ops with CRM and marketing.

Philippines

Message

What I'm looking for

I’m looking for a growth-focused team where I can own sales lead generation, CRM management, and marketing support while streamlining operations with SOPs and collaborating cross-functionally to drive revenue and engagement.

I’m a results-driven professional with 15+ years supporting global businesses with Virtual Assistance, Sales, Lead Generation, Social Media Marketing, CRM Management, and Operations. I’m known as a proactive, organized, dependable “Swiss Army Knife” who streamlines workflows, manages complex tasks, and improves online presence.

In my recent work, I managed daily project operations for residential and commercial painting jobs, coordinating schedules, teams, and resources, while also creating social media content and supporting client communication through virtual walkthroughs and status updates. Before that, I owned inbound and outbound sales for Canadian painting services—handling prospecting, lead qualification, appointment setting, quoting, and CRM record accuracy to maximize conversion rates.

Earlier, I led sales and marketing operations across the Asia-Pacific region for MRDC Software Ltd, representing the brand at major APAC conferences and strengthening relationships with decision makers. I built and executed marketing campaigns to improve brand awareness, generate leads, and support customer loyalty—then combined those efforts with full sales-cycle execution in US/UK/Australia/Asia accounts, including CRM-based pipeline management, proposal creation, objection handling, and after-sales support.

Experience

Work history, roles, and key accomplishments

Project Manager

Roll On Painting

Aug 2025 - Dec 2025 (4 months)

Managed daily project operations for residential and commercial painting jobs, coordinating schedules, teams, and resources. Created social content using Canva and handled client communications, virtual walkthroughs, and ongoing status updates.

Project Management Workflow Optimization Client Communication Canva Social Media Content Creation Virtual Consultations Scheduling Team Coordination Status Reporting

Sales Executive

Roll On Painting

Jul 2025 - Aug 2025 (1 month)

Managed inbound and outbound sales for residential painting services, qualifying leads and converting inquiries into booked estimates. Prepared estimates and proposals, scheduled virtual consultations, and maintained CRM records to ensure consistent follow-up.

Lead Generation Lead Qualification Appointment Setting CRM Management Virtual Consultations Sales Pipeline Management

Sales and Marketing Manager

MRDC Software Ltd

Feb 2020 - Jun 2025 (5 years 4 months)

Led sales and marketing operations across the Asia-Pacific region, driving brand visibility and lead generation. Represented the company at APAC conferences, managed outreach and client communication, and coordinated cross-functional campaigns for messaging consistency.

Sales & Management Marketing Campaigns Lead Generation Stakeholder Management Conference Representation CRM Reporting Cross Functional Collaboration Outreach Customer Engagement

Sales Executive

Vitae USA

Feb 2018 - Jan 2020 (1 year 11 months)

Owned the full sales cycle, including lead generation, appointment setting, closing, payment processing, and after-sales support across US/UK/Australia/Asia accounts. Conducted market research and competitive analysis, created email scripts and weekly campaigns, and managed CRM records for multi-industry accounts.

Full cycle Sales Lead Generation Appointment Setting CRM Management Market Research Proposal Writing Objection Handling Email Marketing Sales Analytics

Sales Event Executive

Hospitality Asia Events

Dec 2017 - Jan 2019 (1 year 1 month)

Generated leads using LinkedIn Sales Navigator, Google, and web research, building and managing a pipeline of warm and hot prospects. Scheduled meetings for sales executives and maintained ICP-based lead lists with weekly/monthly KPI reporting.

Lead Generation Sales Navigator Pipeline Management CRM Management Appointment Scheduling ICP Lead Lists KPI Reporting Consumer Research

Sales Associate

Acquire BPO

Apr 2015 - Sep 2017 (2 years 5 months)

Provided inbound and outbound support via calls, chats, and email, resolving customer issues while maintaining performance KPIs. Promoted additional products and services, documented account activities, and supported revenue through upselling.

Customer Support Upselling KPI Management Customer Service Relationship Building

Sales Executive

Concentrix BPO

Aug 2011 - Mar 2015 (3 years 7 months)

Assisted customers with product/service inquiries through phone support in a high-volume environment. Identified upsell opportunities, maintained performance targets, and managed customer relationships using company guidelines.

Phone Based Customer Service High Volume Upselling Customer Relationship Management Performance Targeting Troubleshooting Customer Satisfaction