What I look for in a job is - Career growth; to be able to learn and grow while working. Next is the compensation; I need a job that can sustain my needs mainly, especially in this current economy since I am the breadwinner. Finally, a good work culture; I believe you can really work your best if you are surrounded by great people who are willing to help out and share their expertise with you.
JTOpen to opportunities
Joceale Tañola
@jocealetaola
Multi-skilled virtual assistant (Customer Service, Sales, Admin, Recruitment)
PhilippinesWhat I'm looking for
Hi there! I have 7 years of work experience working in multiple industries. I have a wide set of skills that I believe will be a great addition to your team. I am highly skilled in Customer Service, with great communication skills and call handling. Sales, with a proven track record in effective follow-up, closing deals, and attaining quota. I've also managed admin tasks for my clients which included email and calendar management, data entry, scheduling, etc. Additionally, I have handled recruitment tasks for one of my clients by assisting applicants from initial application to onboarding.
I'm excited to work with you!
Experience
HL
Current
Admin Assistant
Hatching Dragons Ltd.
May 2023 - Present (1 year)
Working closely with the CEO and Area Manager to streamline
sales and admin processes
Handling customer and partner enquiries through calls and emails
Responsible for following up and closing sales deals
Handled recruitment processes - initial interview to onboarding
EIDIGITAL ACCOUNT MANAGER
EIMS
Feb 2022 - Feb 2023 (1 year)
Managing accounts for clients, creating weekly, monthly and
quarterly reports and presenting them
TSCUSTOMER SUPPORT
The Digital Marketing School
May 2023 - Oct 2023 (5 months)
Managed client’s Meta account, utilized helpdesk platform and
email account to answer customer queries
OHMarket development Associate
Onerent (now Poplar Homes)
Sep 2020 - Feb 2021 (5 months)
Worked as an MDA to reach out to leads and book appointments for the sales team to follow up
EIBusiness Development Representative
EIMS
Feb 2021 - Feb 2022 (1 year)
Worked as Business Development Representative before being
promoted to Digital Account Manager
Reached out to leads to book appointments
Tech stack
Learn about the tools and technologies that Joceale likes to use.
Availability
Open to opportunities
Location
PhilippinesAuthorized to work in
Salary expectations
10k-20k USD
Social media
Skills
SalesforceSalesHubSpotGoogle SuiteCanvaLinkedIn Sales NavigatorZoomInfoZendeskAircall8x8Customer ServiceAccount ManagementMS Office SuiteEmail Marketing ManagementCalendar ManagementCalendar OrganizationCommunicationMeta AdsNotionAsanaCustomer RetentionCustomer ExperienceCustomer EngagementSQLProperty ManagementOutbound CommunicationsOutbound ProspectingCustomer CareCustomer SupportCustomer EmpathyCustomer CommunicationsPre SalesSlackMarketingB2B MarketingReportingMicrosoft PowerPointData PresentationVisual PresentationBusiness DevelopmentOutbound SalesOutbound CallingOutbound Sales DevelopmentAppointment Setting
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