Looking for a job

Ukwade Precious Efe

@ukwadepreciousefe

Message

I close sales, strengthen customer relationships, and optimize CRM-driven operations.

South Africa

Message

What I'm looking for

I'm seeking remote opportunities where I can drive sales, strengthen customer relationships, optimize CRM and business operations, and provide executive or administrative support. I value organized systems, excellent customer experiences, and efficient teamwork.

At Platinum Global, I own the inbound sales cycle from discovery and qualification through close and onboarding, averaging 5+ new engagements weekly. I help reduce onboarding delays through proactive communication and coordinated handoffs.

I've supported high-volume e-commerce sales and customer success at Reve Choice, maintaining 95%+ customer satisfaction and a 65–70% close rate. As Team Lead, I coached 12+ agents while managing customer conversations, sales records, orders, and follow-ups.

I also support founders and remote teams with CRM administration, calendar and inbox management, documentation, reporting, and workflow coordination. As a Salesforce Certified Administrator, I use Salesforce and AI tools to help teams keep customer data accurate, improve processes, and grow efficiently.

Experience

Work history, roles, and key accomplishments

Current

Account Executive | Sales Closer | Program Intake Manager

Current

Platinum Global

May 2025 - Present (1 year 4 months)

Description

Worked with professionals across the US, UK, and Canada, guiding prospects through discovery, sales, onboarding, and customer success while maintaining CRM accuracy and delivering an exceptional client experience.

Experience
Owned the full sales cycle for primarily inbound opportunities, from discovery and qualification through close and onboarding.
Conducted 14+ discovery and c

Revenue Growth Consultative Selling Lead Qualification Sales Funnel Management Customer Success Sales B2C Sales Salesforce CRM Analytics Account Management Discovery Calls CRM Deal Management Relationship Building Sales Closing Sales Pipeline Management Customer Onboarding Sales Presentations Sales Operations Objection Handling

Virtual Assistant | Administrative & Operations Specialist

Freelance

Dec 2022 - Aug 2026 (3 years 8 months)

Description

Provided administrative, operational, and customer support services to founders, entrepreneurs, and remote teams across multiple industries.

Experience

Supported founders, entrepreneurs, and remote teams with administrative, customer support, and day-to-day operational tasks.
Managed calendars, scheduling, inboxes, documentation, client communication, and CRM records across mult

Remote Team Asana Time Management Executive Support Record keeping Email Management Account Management Project Coordination Meeting Coordination Operations Support and CRM Management CRM Administration Administrative Support Google Workspace Microsoft Office Basic Graphic Design (Canva)Customer Support Trello Calendar Management Digital Marketing Support

Sales & Customer Support Associate | Team Lead

Reve Choice

Nov 2022 - Sep 2025 (2 years 10 months)

Description

Supported customers throughout the buying journey by managing sales, CRM records, order processing, and customer success in a fast-paced e-commerce environment.

Experience
Managed 50+ customer and sales conversations daily across phone, email, chat, and WhatsApp in a high-volume e-commerce environment.
Consistently achieved a 65–70% close rate, meeting or exceeding weekly sales t

Customer Retention Customer Relationship Management Team Leadership Google Sheets Customer Success Sales Order Fulfillment Coordination Account Management Full cycle Sales Upselling Cross Selling Follow up Tracking Order Management Sniper CRM Sales Operations Sales Reporting

Salesforce Administrator Student

alx_africa

Aug 2024 - May 2025 (9 months)

Completed structured Salesforce Administrator training covering CRM configuration, data management, workflows, and platform administration.
Built practical knowledge of CRM processes and Salesforce functionality to support sales, customer success, and business operations.
Applied Salesforce concepts to strengthen understanding of pipeline management, customer records, data quality, and busines

Data Management Automation Project Management Product Management CRM Salesforce Administration Security Management User Management

Virtual Assistant (Volunteer)

Lorelei Molinari Home of Mental Health Info & Support Groups

Aug 2024 - Apr 2025 (8 months)

Provided administrative support across scheduling, documentation, task coordination, and day-to-day operations.

Tracked project tasks, timelines, and deliverables to help keep internal initiatives moving.

Coordinated follow-ups with team members and monitored outstanding actions to support timely completion.

Created simple Canva visuals for awareness campaigns, internal communication, and

Project Management Virtual Assistant Canva Teamwork Scheduling and Coordination

Digital Marketer

ProgExp Solutions

Jul 2024 - Aug 2024 (1 month)

Supported digital marketing activities focused on improving online visibility, audience engagement, and brand awareness.
Assisted with content and campaign activities designed to strengthen digital presence.
Supported research and content development for marketing initiatives.

Tools: Canva, social media platforms, digital marketing tools.

Digital Marketing Project Management Business Analysis Advertising Graphic Design Social Media Management

Social Media Manager

Primebrains Limited

Mar 2024 - Aug 2024 (5 months)

Managed social media accounts to strengthen brand visibility, audience engagement, and online presence.
Created and scheduled content while maintaining consistent brand communication across social platforms.
Engaged with followers and monitored audience responses to identify opportunities for stronger content performance.
Reviewed performance metrics and used engagement insights to improve c

Digital Marketing Analytical Skills Email Management Basic Video Editing (CapCut)Graphic Design Google Workspace Communication Tools (Slack Zoom Teams)SEO

Administrative Head | Sales & Customer Service Lead

Rodiva Resources

Nov 2018 - Dec 2022 (4 years 1 month)

Promoted to Administrative Head after demonstrating strong performance across sales, customer service, and business administration.
Managed both administrative and sales operations, coordinating daily workflows while supporting revenue generation and customer relationships.
Closed multiple B2B deals exceeding ₦100M, selling steel pipes, steel rods, and construction materials to businesses, con