Phiona Ngobeni

I’m a sales-focused professional with experience in client communication, administrative support, customer service, and business operations in remote environments. I’m driven to exceed targets through strong relationship-building and consistent follow-through.

In my current role as a Remote Administrative Assistant, I manage client communications via email, phone, and virtual platforms, coordinate appointments across multiple time zones, and maintain accurate client records and databases. I also support lead generation and outreach activities and prepare reports and documents that help with decision-making.

Previously, as an Administrative Support Specialist (contract roles across various clients), I handled customer inquiries, maintained CRM records, tracked client interactions, followed up on leads, and conducted research to support business development initiatives. I’m known for my organization, attention to detail, and ability to manage multiple priorities.

I bring strengths in lead generation & prospecting, cold outreach & follow-ups, appointment setting, and pipeline management, along with clear email and calendar management. I’m eager to leverage this mix of sales support and operational execution to contribute as a Sales Representative.