Uduak Emmanuel - Operational Sales Representative - OKUNRIIN | Himalayas
UE
Open to opportunities

Uduak Emmanuel

@uduakemmanuel

Empathetic customer service professional focused on relationship building.

Nigeria

What I'm looking for

I seek a role that values customer satisfaction and offers growth opportunities.

I am a dedicated customer service professional with a strong commitment to delivering exceptional service. My experience spans various roles, including Operational Sales Representative and Telesales Advisor, where I honed my skills in managing customer relationships and resolving complaints effectively. I believe that every interaction is an opportunity to foster trust and satisfaction, ensuring that customers feel valued and heard.

Throughout my career, I have consistently met and exceeded sales goals by developing strong relationships with prospects and existing customers. My ability to manage stock control, coordinate with team members, and utilize CRM systems has allowed me to optimize sales efforts and maintain a well-developed pipeline of prospects. I am passionate about creating positive experiences for customers and am always looking for ways to improve processes and outcomes.

Experience

Work history, roles, and key accomplishments

OL

Customer Service Representative

OGIDEONE NIG LTD

Jan 2020 - Jan 2021 (1 year)

Maintained customer accounts, managed orders, and handled a high volume of calls. Compiled reports on customer satisfaction and resolved complaints.

OL

Customer Service Representative

OGIDEONE NIG LTD

Jan 2020 - Jan 2020 (0 months)

Maintained customer accounts, managed orders, and compiled satisfaction reports. Handled a high volume of calls and resolved customer complaints.

Education

Degrees, certifications, and relevant coursework

BS

Biq-Qua Girls Secondary School

Secondary School Certificate, General Studies

2013 - 2019

Completed secondary education and obtained the West African Examination Council (WAEC) certificate.

GS

God Children Nursery/Primary School

First School Leaving Certificate, General Education

2007 - 2013

Completed primary education and obtained the First School Leaving Certificate.

GS

God Children Nursery/Primary School

Primary School Certificate, General Studies

2007 - 2013

Completed primary education and obtained the First School Leaving Certificate.

Tech stack

Software and tools used professionally

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