PK
Open to opportunities

Peace Kalu

@peacekalu

Detail-oriented Virtual Assistant with exceptional customer service skills.

Nigeria

What I'm looking for

I seek a dynamic role that fosters growth and utilizes my customer service expertise.

I am a highly organized and detail-oriented Virtual Assistant with a strong commitment to providing exceptional administrative, technical, and customer support. My experience as a Customer Service Representative has equipped me with the skills necessary to thrive in fast-paced environments, where efficiency and productivity are paramount. I am dedicated to enhancing operational workflows and ensuring that clients receive the highest level of service.

Throughout my career, I have demonstrated exceptional customer service skills across various departments. My ability to multitask allows me to assist multiple customers simultaneously while maintaining professionalism and a positive demeanor. I have a wide knowledge of corporate policies and procedures, enabling me to effectively address inquiries and resolve issues promptly. My goal is to contribute to a growing firm where I can utilize my skills and expand my knowledge further.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IP

Inspire Polytechnic

Certificate, Computer Science

2024 -

Completed a course in Computer Essentials, gaining foundational skills in computer operations and software applications.

AS

ALX School

Certificate, Virtual Assistance

2024 -

Completed a training program to become a Virtual Assistant, focusing on administrative support, customer service, and technical skills.

UC

University of Calabar

Bachelor of Arts, Linguistics and Communication Studies

2018 - 2023

Grade: Awaiting results

Studied Linguistics and Communication Studies, focusing on the intricacies of language and its impact on communication in various contexts.

Tech stack

Software and tools used professionally

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