Trisha Julia

I am a dedicated customer service expert with over four years of experience in various roles, specializing in communication, issue resolution, and ensuring customer satisfaction. My journey began at Sutherland Global Services, where I honed my skills as a Customer Service Representative for Amazon Retail. I assisted customers with tracking orders, processing refunds, and addressing inquiries, ensuring a seamless shopping experience.

Continuing my career at Quantrics Enterprises Inc, I transitioned to a telecommunications account, where I not only resolved customer issues but also engaged in sales to enhance their experience. Currently, at Nowcom Global Services, I serve as a Customer Service Representative and Collection Specialist, managing inquiries related to car loans and ensuring customers understand their billing statements. My focus has always been on providing excellent service and resolving problems efficiently.