Trevor Cerney
@trevorcerney
Digital marketing manager driving revenue growth through performance advertising.
What I'm looking for
I am a results-driven digital marketing manager and entrepreneur with a track record of managing Google Ads and Facebook Ads campaigns that contributed to multiple seven-figure revenues for clients. I combine strategic product and marketing planning with hands-on campaign management to maximize ROI.
My background includes coordinating social media and web-based customer support for a national team, where I helped deliver a unified social strategy to over 160K subscribers and reported trends to maintain service levels. I bring experience mentoring and training new hires and collaborating on best practices.
Earlier roles in technical support and senior customer service at Verizon Wireless sharpened my troubleshooting, communication, and client-facing skills, while providing opportunities to act as a point of contact for supervisors and develop management capabilities.
I hold a B.S. in Finance and certifications including Certified Project Manager, Six Sigma, and PMI Certification, and I leverage a broad skill set spanning digital marketing, analytics, CRM tools, and creative software to drive measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Digital Marketing Manager
Self Employed
Mar 2016 - Present (9 years 11 months)
Managed Google Ads and Facebook Ads campaigns, implemented product and marketing strategies across diverse clients, and drove multiple seven-figure revenues through paid and organic channels.
Social Media Coordinator
Verizon Wireless
Aug 2014 - Mar 2016 (1 year 7 months)
Managed web-based customer service and technical support across Facebook, Twitter, Google+, Yelp and forums for a national team of 160K+ subscribers, identified trends and reported insights to maintain service levels.
Technical Support Coordinator
Verizon Wireless
Jun 2012 - Aug 2014 (2 years 2 months)
Provided customer and technical support for voice and data products, troubleshooting OS, mobile devices and network issues while acting as a point of contact for supervisors and gaining management experience.
Senior Customer Service Rep
Verizon Wireless
Nov 2011 - Jun 2012 (7 months)
Handled advanced technical support and billing issues, maintained a 100% customer survey resolution streak for eight months, and led monthly sales upgrades while meeting performance metrics.
Education
Degrees, certifications, and relevant coursework
Northern Illinois University
Bachelor of Science, Finance
Earned a Bachelor of Science in Finance from Northern Illinois University, completed in May 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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