Tommy Diss

Handled front office operations, customer support, and recruiting for a BPO environment. Utilized SAP and CRM systems to manage customer relations and ensure satisfaction.

Managed social media content, product filming, and video editing while handling car sales and contract negotiations. Monitored trends and scheduled posts to enhance online presence.

Supervised a customer support team, coordinated daily activities, and provided customer service and technical support. Ensured high levels of customer satisfaction through effective team management.

Moderated content for a music and video production house, including email and phone supervision, schedule management, and team coordination. Managed collaborations and public-facing interactions.

Managed public relations and projects for a music and video production house. Developed PR strategies, led teams, and oversaw production management.

Provided technical support to clients, resolving issues for Sprint customers in the United States. Delivered high-quality service in an advanced English environment.

Managed front desk operations, staff, and events while handling sales and contract negotiations. Conducted interviews, created marketing briefs, and provided customer and online support.

Pursuing a degree in Event Organization and Public Relations at Hyperion University, ongoing since 2015.

Completed high school or vocational studies in Event Organization and Public Relations at Hyperion College, with advanced English level.