Mihai Andrei Cornenas
@mihaiandreicornenas
Content Moderator at Majorel / Teleperformance, reviewing and categorising social media content to support safe online experiences.
RomaniaWhat I'm looking for
At Majorel / Teleperformance, I review and categorise social media content for Bytedance, applying client policies and handling procedures consistently. I work to support safe experiences for people and businesses, and identify workflow inefficiencies and suggest solutions.
Earlier, I supported customers and users at Majorel Romania, WWLB Management LLC, and Arvato Services, and worked on website design, data entry, and online marketing. At Projecteria International, I planned and managed digital marketing campaigns across web, SEO/SEM, email, social media, and display advertising.
Experience
Work history, roles, and key accomplishments
Content Moderator
Majorel / Teleperformance
Feb 2020 - Present (6 years 8 months)
Reviewing and categorising social media content based on specific guidelines. Ensuring that all information uploaded by users follow the guidelines based on client's policies.
Back Office Support
Majorel Romania
Jan 2019 - Feb 2020 (1 year 1 month)
Compiling documentation needed for driver registration in each available market. Handling Price reviews and providing email and chat support to clients and drivers.
Customer Support Specialist
WWLB Management LLC
May 2018 - Nov 2018 (6 months)
Client support by means of phone and email/chat. Website editing and design, DNS Management, and promoting web-hosting services.
Customer Service Representative
Arvato Services
Sep 2016 - May 2018 (1 year 8 months)
Client support by means of phone/email/chat. Helping customers with hardware, software and billing issues, and placing repair/replacement orders for consoles and accessories.
Data Entry Operator
Hood Media
Jun 2016 - Aug 2016 (2 months)
Data entry for various products using WordPress and Woo Commerce. Product picture editing and uploading.
Front Desk Receptionist
SC Taurus Constur SRL
Mar 2016 - Jun 2016 (3 months)
Receive guests to the hotel by greeting them warmly and attending to their inquiries. Make reservations and maintain clear records of guest room bookings and billings.
Online Marketing Administrator
Projecteria International
May 2013 - Aug 2015 (2 years 3 months)
Plan and execute web, SEO/SEM, marketing database, email, social media and display advertising campaigns. Measure and report performance of digital marketing campaigns.
Education
Degrees, certifications, and relevant coursework
Transilvania University
Bachelor's degree, Forest Engineering
2008 - 2011
Bachelor's degree in Forest Engineering from Transilvania University, Brasov, from 2008 to 2011.
Ion Kalinderu High School
High School / Vocational school, Economy of Trade, Tourism and Services
2004 - 2008
High school diploma in Economy of Trade, Tourism and Services from Ion Kalinderu High School, Busteni, from 2004 to 2008.
Travel Agent
Travel Agent, Travel and Tourism
Certification as a Travel Agent acquired in February 2015.
Entrepreneur
Entrepreneur, Entrepreneurship
Certification in Entrepreneurship acquired in September 2015.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Salary expectations
Job categories
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