Temitope Joshua
@temitopejoshua
Organized customer service and operations professional driving efficiency, relationships, and operational excellence.
What I'm looking for
I am a highly organized, detail-oriented customer service and operations professional with experience across customer-facing roles and administrative functions.
I have a proven record of streamlining processes, improving efficiency, and maintaining accurate records, including creating and managing asset indexes and enrollment systems.
I excel at communication, building relationships, handling inbound calls and enquiries, and managing reception and customer interactions to ensure seamless daily operations.
I hold a bachelor's degree in International Relations and a certificate in project management, and I seek roles where I can apply process-improvement skills and support team success.
Experience
Work history, roles, and key accomplishments
Customer Care
Falis Investment Limited
Jan 2016 - Jan 2017 (1 year)
Provided front-line customer support by answering inquiries, redirecting visitors and callers, and maintaining customer interaction records to improve service responsiveness.
Education
Degrees, certifications, and relevant coursework
Espam Formation University
Bachelor of Arts, International Relations
2014 - 2018
Bachelor of Arts in International Relations from Espam Formation University, Benin from 2014 to 2018.
Girls Secondary School, Emene Enugu
Senior Secondary Certificate, Secondary Education
2009 - 2012
Obtained Senior Secondary Certificate at Girls Secondary School, Emene Enugu from 2009 to 2012.
Junior Secondary School, Gosa Abuja
Junior School Certificate, Secondary Education
2006 - 2009
Completed Junior School Certificate at Junior Secondary School, Gosa Abuja from 2006 to 2009.
L.E.A. Primary School
First School Leaving Certificate, Primary Education
2000 - 2006
Completed First School Leaving Certificate at L.E.A. Primary School from 2000 to 2006.
Availability
Location
Authorized to work in
Job categories
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