Casmir Onyebuchi Mbakwe

Defined project objectives, planned, executed, and monitored project progress, ensuring effective conclusion. Provided financial reports, oversaw project development, and evaluated performance, collaborating with department leaders to align projects with organizational goals. Reviewed data to identify risks, built trusting relationships, and prepared staff work schedules.

Handled incoming customer queries, provided appropriate service, and resolved complaints, including issuing refunds. Maintained an accurate CRM database by entering and updating client information, and handled payment transactions. Answered phone and email inquiries, greeted guests warmly, and acted as a liaison between guests and departments.

Scheduled appointments and meetings, managed correspondence, and organized files and records. Assisted with project management tasks, tracked progress, and handled travel arrangements. Provided comprehensive administrative support to the management team, including recording transactions and updating account information.

Welcomed visitors and answered phone calls professionally, maintaining a clean and organized reception area. Scheduled appointments, handled incoming and outgoing mail, and managed document filing and office correspondence. Notified personnel of visitor arrivals and directed them appropriately, ensuring compliance with regulations.

Studied Accountancy at the University of Nigeria Nsukka, focusing on educational aspects of the field. Gained foundational knowledge in accounting principles and practices.

Completed secondary education at Immanuel Comprehensive High School, earning the Senior Secondary School Certificate (SSCE). Developed a strong academic foundation across various subjects.