Sylvia Okpala
@sylviaokpala
Executive Assistant and Operations Support partner building systems that protect founders’ time and keep teams aligned.
NigeriaWhat I'm looking for
I partner with founders, CEOs, and growing teams to reduce chaos, create structure, and protect the time that drives growth. I build the systems founders stop thinking about—because operational details shouldn’t keep ending up back on their plate.
Over the past 2+ years, I’ve built operational workflows from the ground up, including a fully documented Executive Office Command Center that consolidates intake, meeting management, briefing preparation, action tracking, and executive reporting into one structured process. I also designed a business operations workspace in ClickUp for a simulated SaaS startup to demonstrate how I manage projects, track priorities, and keep teams aligned.
In my current role, I support a remote-first tech startup by organizing daily operations, managing communication, and ensuring meetings and tasks run smoothly. I combine executive calendar and inbox management with project coordination in Asana and ClickUp, SOP/process documentation, and automation using Zapier and Make—so your inbox stops being stress, your calendar reflects priorities, and projects move forward without you chasing them.
Experience
Work history, roles, and key accomplishments
Support the founder and leadership team of a remote-first tech startup by helping keep daily operations organized, managing communication, and ensuring tasks and meetings run smoothly.
Key Contributions:
Executive & Calendar Support
Managed the founder’s calendar and inbox, helping keep schedules organized, priorities clear, and making sure important tasks and messages didn’t fall through t
Executive Assistant & Administrative Operations Coordinator
Aug 2024 - Nov 2025 (1 year 3 months)
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Key Contributions:
Executive & Calendar Support
Managed executive calendars, scheduling, and inbox organization, helping reduce scheduling conflicts and ensuring important communications we
Executive Assistant - Admin Ops
Integrated Gold Leaf Services Ltd.
Aug 2024 - Nov 2025 (1 year 3 months)
Partnered with a two-person leadership team to provide administrative, communication, and operational support in a fast-paced B2B environment. Managed executive calendars/inboxes, client communication workflows, documentation and reporting, and cross-team coordination.
Supported customer communication and email marketing activities for client campaigns in a remote work environment, helping improve customer experience and maintain consistent engagement with target audiences.
Key Contributions:
Customer Support
Managed inbound customer inquiries and support requests, providing timely assistance and maintaining a 95% customer satisfaction rate through clear and p
Virtual Assistant (TraiCompleted hands-on training and internship experience focused on Executive Assistance, Administrative Support, CRM management, and business operations, developing the practical skills needed to support remote teams and business leaders effectively.
Key Contributions:
Executive & Administrative Support
Provided administrative support through calendar management, task tracki
Education
Degrees, certifications, and relevant coursework
Delta State University, Nigeria
Bachelor of Science - BS, Biology/Biological Sciences, General
Delta State University
Bachelor of Science (BS), Biology/Biological Sciences, General
Completed a Bachelor of Science in Biology/Biological Sciences, General at Delta State University.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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