I’m seeking an Executive Assistant or Virtual Assistant role where I can use my skills in administration, operations, project coordination, customer support, and executive support to make a meaningful impact. I value remote, growth-oriented environments that encourage initiative, collaboration, continuous learning, and long-term career development.
Joy Anyanwu
@joyanyanwu
Executive Assistant and Virtual Assistant improving calendars, CRM, and customer communication.
What I'm looking for
I am an experienced Executive Assistant and Virtual Assistant with over 7 years of experience supporting business owners, executives, startups, and growing organizations across administration, customer support, operations, recruitment, and project coordination.
Throughout my career, I have built a reputation for being highly organized, proactive, and dependable. I thrive in fast-paced environments where I can bring structure to complex processes, manage competing priorities, and ensure that daily operations run smoothly. My experience includes calendar and inbox management, travel coordination, meeting scheduling, customer relationship management (CRM), data management, recruitment support, lead generation, client communication, document preparation, and workflow optimization.
One of my notable achievements has been supporting international recruitment and talent placement projects, where I managed candidate sourcing, application tracking, interview coordination, and database management while ensuring a seamless experience for both candidates and hiring teams. I have also successfully managed high-volume administrative tasks, coordinated remote teams, and implemented systems that improved efficiency and reduced administrative bottlenecks.
I am proficient in a wide range of tools including Google Workspace, Microsoft Office Suite, Airtable, Notion, Slack, Zoom, Calendly, Canva, and CRM platforms such as GoHighLevel. I enjoy leveraging technology and AI-powered tools to streamline workflows, automate repetitive tasks, improve communication, and increase productivity for the executives and businesses I support.
Beyond administration, I have a strong interest in operations management, process improvement, business growth, and customer experience. I genuinely enjoy creating organized systems, solving problems, and helping leaders focus on strategic priorities by taking operational responsibilities off their plates.
What sets me apart is my ability to anticipate needs before they arise, communicate professionally with stakeholders at all levels, maintain confidentiality, and adapt quickly to new environments and technologies. I am a fast learner who takes ownership of my work and consistently looks for ways to add value beyond my job description.
My goal is to partner with forward-thinking companies and executives who value initiative, efficiency, and reliability. I am excited about opportunities where I can contribute to business growth while continuing to develop my skills in executive support, operations, and strategic administration.
Experience
Work history, roles, and key accomplishments
Executive & Virtual Assistant
Talents2Germany
Aug 2024 - Feb 2026 (1 year 6 months)
Managed multi-timezone calendars across 3+ recruitment pipelines, preventing scheduling conflicts. Handled confidential employer and candidate follow-ups for 50+ contacts and maintained Zoho CRM/HubSpot records that improved reporting turnaround time by 40%, tracking 200+ monthly candidate touchpoints and deadlines.
Virtual Assistant & BD Support
Helpens Crypto Academy
Jan 2023 - Jul 2024 (1 year 6 months)
Managed daily lead and client communications across email, Telegram, and social platforms. Maintained HubSpot and Google Sheets CRM workflows that reduced delayed responses by 50%+ and supported marketing efforts that increased qualified lead engagement by 30–40%.
Virtual Assistant & Social Media Manager
The Unusual TV
Nov 2021 - Jul 2024 (2 years 8 months)
Managed audience communication across Instagram, Facebook, TikTok, and YouTube, improving engagement by 35–45%. Created and maintained content calendars, tracked engagement metrics in monthly reports that improved content ROI by 25%+, and coordinated influencer outreach and campaign communications.
Executive Assistant PR & Comms
GabiMedia Group
Nov 2023 - May 2024 (6 months)
Provided executive and administrative support for PR campaigns, managing schedules, stakeholder communication, and campaign follow-ups using Google Calendar and Jira. Prepared research summaries and briefing documents, tracked deadlines and task progress in Jira/Trello, and supported PR initiatives that increased audience engagement by 20–30%.
Virtual Assistant Marketing Operations
Prompt Home Health
Nov 2022 - Oct 2023 (11 months)
Coordinated marketing campaigns and supported team alignment using ClickUp, Slack, and Zoom. Tracked advertising performance with weekly reports in Google Sheets and Excel, improved workflow efficiency with structured trackers, and contributed to conversion-efficiency gains of 15–25%.
Customer Service Representative
Ozarp Stores Nigeria
Jan 2019 - Oct 2022 (3 years 9 months)
Provided phone, email, and chat support to 80–120 customers weekly using CRM and ticketing workflows. Maintained accurate customer records to speed issue resolution, handled complaints and escalations professionally, and tracked customer concerns with Excel/Google Sheets for management reporting.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor’s Degree, Health Education
2016 - 2021
Earned a Bachelor’s degree in Health Education from the University of Port Harcourt between 2016 and 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
anyanwujoyvaportfolio.netlify.appSocial media
Job categories
Skills
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