SWATI AGARWAL
@swatiagarwal
Experienced Sales Operations Manager with a focus on data strategy.
What I'm looking for
I am a result-driven and quality-oriented professional with over 13 years of experience in Sales Operations and Revenue Operations. My expertise spans across Data Governance, Sales Forecasting, Process Designing, and People Management. I have a proven track record of streamlining workflows and enhancing team efficiency, which has led to significant cost savings and improved operational performance.
In my current role as Manager of Data Strategy and Insights at MongoDB, I have successfully implemented strategies that increased sales team efficiency by 15% and reduced operational costs by 30%. My leadership skills have been instrumental in managing cross-functional teams and ensuring alignment with organizational goals. I am passionate about leveraging my business acumen to drive results and make a meaningful impact within the organization.
Experience
Work history, roles, and key accomplishments
Manager, Data Strategy and Insights
MongoDB Software India Pvt Ltd.
May 2022 - Jan 2025 (2 years 8 months)
Led the Data Strategy and Insights team, streamlining workflows in Salesforce, enhancing sales forecasting accuracy, and improving team efficiency. Managed cross-functional teams and facilitated training sessions, achieving high adoption rates. Oversaw resource allocation and operational cost reductions.
Team Lead, Data Governance
MongoDB Software India Pvt Ltd.
Aug 2021 - May 2022 (9 months)
Managed Data Governance initiatives, ensuring data integrity and compliance across various projects. Coordinated with global teams to implement automated processes in Salesforce and led people management efforts.
Senior Analyst, Sales Operation & Strategy
MongoDB Software India Pvt Ltd.
Aug 2020 - Aug 2021 (1 year)
Oversaw project lifecycles from requirements gathering to production. Acted as a liaison between departments, ensuring data integrity in Salesforce and providing training to new hires.
Lead Analyst, IT Corporate Systems
Cvent India Pvt Ltd.
Jan 2020 - Aug 2020 (7 months)
Managed Salesforce governance projects, focusing on data cleanup and compliance. Collaborated with business stakeholders to align system specifications with organizational goals.
Senior Analyst, IT Corporate Systems
Cvent India Pvt Ltd.
Jan 2016 - May 2018 (2 years 4 months)
Acted as data custodian in Salesforce, preparing reports for senior management and standardizing data across departments. Ensured process updates were communicated effectively.
Associate, IT Corporate Systems
Cvent India Pvt Ltd.
May 2014 - Jan 2016 (1 year 8 months)
Responsible for data processing and mapping for sales teams. Utilized data quality handling tools to ensure effective lead generation.
Credit Risk Officer
HDFC Ltd
Feb 2009 - Aug 2012 (3 years 6 months)
Managed high-value loan accounts, generating performance reports and analyzing data to support credit risk management.
Education
Degrees, certifications, and relevant coursework
Guru Gobind Singh Indraprastha University
Master of Business Administration, Business Administration
2012 - 2014
Grade: 85%
Completed an MBA program focusing on business management principles, strategic planning, and operational efficiency, achieving a commendable score of 85%.
University of Delhi
Bachelor of Arts, General Studies
2008 - 2011
Grade: 55%
Graduated with a Bachelor's degree, gaining foundational knowledge in various subjects, achieving a score of 55%.
Aircraft Maintenance Engineering
Diploma in Aircraft Maintenance Engineering, Engineering
2005 - 2008
Grade: 86%
Completed a program in Aircraft Maintenance Engineering, focusing on the technical and regulatory aspects of aircraft maintenance, achieving a score of 86%.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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