Open to opportunities

Muskan Chawla

@muskanchawla

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Sales Operations & Revenue Ops leader who cleans data, builds forecasting, and scales go-to-market systems.

India

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What I'm looking for

I’m looking for a Sales Ops/RevOps role where I can own CRM governance, forecasting dashboards, and quota/territory design—partnering cross-functionally to eliminate process gaps and deliver board-ready, decision-grade reporting.

I’m a Sales Operations professional with close to 3 years of experience across CRM governance, pipeline reporting, and revenue operations. I’m naturally drawn to process gaps and messy data—so I take ownership early, figure things out, and get systems to work reliably.

At GLG, I owned CRM hygiene & pipeline reporting across a $20M+ global portfolio, raising data accuracy from ~70% to 99%+ and enabling the first credible board-level forecast in team history. I also built a Revenue Operations Command Center (Looker Studio + Power BI + Excel) that cut executive reporting prep by 40%+ and led territory & quota design for APAC, which VP Sales adopted for FY25 without revision.

Experience

Work history, roles, and key accomplishments

Sales Enablement Associate

Gerson Lehrman Group (GLG)

Sep 2024 - Mar 2025 (6 months)

Owned CRM hygiene and pipeline reporting across a $20M+ global portfolio, raising data accuracy from ~70% to 99%+ and enabling the first credible board-level forecast. Built a Revenue Operations Command Center in Looker Studio/Power BI that cut executive reporting prep by 40%+ and served as the single source of truth for forecasting and rep KPIs.

CRM Hygiene Pipeline Reporting Forecasting Revenue Operations Looker Studio Power BI Salesforce Administration Territory & Quota Design

Business Development Ops Associate

Todayq Technologies

Jul 2023 - Aug 2024 (1 year 1 month)

Built the company’s sales operations infrastructure from zero, including Salesforce/HubSpot CRM architecture, lead scoring, and pipeline governance for 2,000+ leads. Closed $50K+ in quarterly B2B contracts while creating structured financial reporting (pipeline snapshots, funnel tracking, dashboards) and aligning Sales/Marketing/Product on lead lifecycle definitions to reduce funnel drop-off withi

CRM Architecture HubSpot Salesforce Lead Scoring B2B Sales Ops Financial Reporting Funnel Analytics Sales Enablement Cross Functional SLA Alignment

Business Development Ops Intern

Enalo Technologies

Nov 2022 - Apr 2023 (5 months)

Identified and fixed 4 recurring BD cycle inefficiencies, reducing lead qualification time by ~30%. Built the company’s first CRM data enrichment workflow and led weekly cross-team alignment cadence using shared trackers to eliminate missed follow-ups.

Data Enrichment Lead Qualification Process Improvement Workflow Automation Data Hygiene Sales Operations Support