JDJameson Dsouza
@jamesondsouza
Results-driven Sales Operations and Customer Success professional with 9 years experience.
IndiaWhat I'm looking for
I am a highly accomplished Sales Operations and Customer Success professional with over 9 years of extensive experience in Salesforce administration, market research, lead generation, and sales automation. My proven ability to streamline operations and optimize CRM workflows has empowered sales and customer success teams with data-driven insights. I am recognized for my exceptional problem-solving skills and meticulous attention to detail, ensuring accuracy in all my endeavors.
In my current role as a Senior Sales Operations Analyst at 6sense, I have developed comprehensive operational dashboards that provide leadership with real-time visibility into sales performance. My collaborative approach with cross-functional teams has facilitated data-driven decision-making, while my focus on performance optimization has led to significant improvements in sales activity and lead engagement. I am passionate about leveraging my skills to drive process enhancements and support scalable growth.
Throughout my career, I have consistently demonstrated my commitment to excellence, earning multiple awards including the President’s Club Award for outstanding contributions. I thrive in dynamic environments where I can utilize my analytical skills to deliver impactful insights and drive strategic initiatives that align with business goals.
Experience
Work history, roles, and key accomplishments
Senior Sales Operations Analyst
6sense
Sep 2022 - Present (2 years 9 months)
Developed and managed comprehensive operational dashboards in Salesforce and HubSpot, providing leadership with real-time visibility into sales and customer success performance. Collaborated closely with Sales, Marketing, Product, and RevOps teams to align reporting, metrics, and insights, facilitating data-driven decision-making.
Sr. Sales Operations Analyst & Salesforce Admin
Slintel
Apr 2020 - Sep 2022 (2 years 5 months)
Conducted regular audits of sales pipeline and territories to ensure data accuracy and completeness; managed day-to-day CRM data, workflows, and integrated systems. Partnered with Sales, Marketing, and Customer Operations teams to ensure optimal workflow performance and maintain paramount data integrity.
Sales Operations Analyst
Replicon Software Solutions
Nov 2016 - Mar 2020 (3 years 4 months)
Conducted strategic account research to significantly enhance lead quality and managed data integrity in Salesforce, ensuring proper segmentation for targeted outreach. Provided comprehensive support to sales and marketing teams through accurate research and list-building.
Marketing Analyst
LoginRadius
Jun 2016 - Nov 2016 (5 months)
Supported webinar and campaign teams by generating targeted prospecting lists and managed both inbound and outbound sales initiatives. Conducted thorough research on market trends and lead generation strategies.
Market Research Executive
Future Corp Consulting
Jan 2015 - Mar 2016 (1 year 2 months)
Collected and analyzed data across diverse industries, including IT, healthcare, and pharmaceuticals. Conducted in-depth secondary research utilizing platforms such as LinkedIn, ZoomInfo, and Hoovers.
Education
Degrees, certifications, and relevant coursework
Kuvempu University
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree, gaining foundational knowledge in business and finance. Developed skills in data analysis and market research relevant to various industries.
Availability
Location
IndiaAuthorized to work in
Job categories
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