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Samneet Kaur

@samneetkaur

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Experienced business operations manager with a focus on program management.

India

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What I'm looking for

I am looking for a role that fosters collaboration and drives operational excellence.

With over 15 years of extensive experience in sales operations and business management, I have had the privilege of working with top technology companies such as Oracle, IBM, and Microsoft. My expertise lies in handling sales operations, pipeline management, and business reporting, particularly across regions like Japan, APAC, and India. I have a proven track record in program and process optimization, driving operational efficiency and business excellence through effective stakeholder collaboration.

Throughout my career, I have successfully led global business operations teams, fostering collaboration with senior management and cross-functional teams to implement strategic improvements. My role as a Senior Sales Operations Analyst at SOPHOS Limited allowed me to manage sales operations for the India and South Asia market, contributing significantly to the company's annual recurring revenue. I am passionate about driving performance management and delivering positive revenue impacts through strategic initiatives.

Experience

Work history, roles, and key accomplishments

Senior Sales Operations Analyst

SOPHOS Limited

Aug 2023 - Jan 2024 (5 months)

Managed SOPHOS’ sales operations and business reporting functions for India and South Asia market contributing to ARR of $6M. Collaborated with GTM, Marketing, and finance team to create and implement operations excellence charter.

Sales Operations Reporting Market Analysis

Manager - Business Operations

Oracle India Private Limited

Jul 2010 - Aug 2023 (13 years 1 month)

Led sales operations for the Primavera Global Business Unit across Japan and APAC, supporting operational requirements and ensuring process consistency, resulting in a $15M ARR impact. Developed dashboards for real-time analytics and drove process improvement initiatives.

Sales Operations Process Improvement Pipeline Management Financial Reporting Dashboard Development

Manager - Global Business Reporting

Thomson Reuters India Private Limited

Jul 2010 - Nov 2010 (4 months)

Led a team of 15 Business Analysts in delivering high-quality scorecard reporting and performance metrics for the Customer Administration Team, ensuring alignment with business objectives and stakeholder expectations.

Reporting Team Leadership Performance Metrics Stakeholder Management

Manager - Brand Operations

IBM India Private Limited

May 2008 - Jan 2010 (1 year 8 months)

Provided data insights to improve client satisfaction programs, resulting in a 33% increase in CSAT. Acted as a business advisor for forecasting and planning activities in the Asia Pacific region.

Data Analysis Forecasting Planning Business Advisory

Executive - Schemes & Promotions

Samsung India Electronics Limited

Sep 2004 - Oct 2008 (4 years 1 month)

Managed national IT schemes and promotions, driving 16% growth through effective execution. Developed vendor relationships and coordinated sales analysis for improved sales operations efficiency.

Vendor Relations Sales Analysis Growth Strategy

Operations Specialist - DPE

Microsoft India Private Limited

Dec 2005 - May 2008 (2 years 5 months)

Served as the single point of contact for revenue data requirements, driving revenue reports and analysis, leading to a 34% increase in business efficiency. Received the 'DPE Star Performer' Award for outstanding performance.

Revenue Data Analysis