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Susan Wakarindi

@susanwakarindi

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Executive Virtual Assistant | Marketing Consultant & Admin Support | Social Media Virtual Assistant

Kenya

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What I'm looking for

I am looking for a role that allows me to leverage my organizational skills and marketing expertise in a dynamic environment that values innovation and growth.

I am an Executive Virtual Assistant and Marketing Consultant with over two years of experience supporting CEOs, founders, startups, and small businesses.

In my most recent role at Tera Creations, I managed executive schedules, coordinated projects, and led WhatsApp community engagement, which strengthened client relationships and streamlined operations. I also developed social media strategies and content plans that boosted brand visibility and engagement.

Previously, I worked as a Marketing Assistant with Icpak and Lenida Solutions, where I supported marketing campaigns, crafted tailored communication, and built strong customer relationships. I also served as a Social Media Manager at Epfile International, where I executed content calendars, refined brand strategy, and analyzed performance to improve results.

My key skills include email and calendar management, digital content creation, copywriting, customer support, and admin process optimization. I am also certified in Social Media Marketing and Virtual Assistance, which make me stand out in this field.

I am passionate about helping businesses grow through organized systems, digital engagement, and strategic communication.

Experience

Work history, roles, and key accomplishments

Personal Assistant & Administrator

TeraCreations

Nov 2024 - Jun 2025 (7 months)

Successfully managed executive and operational support functions, ensuring seamless day-to-day business operations. Oversaw WhatsApp community management, fostering customer engagement and brand loyalty, while also coordinating projects from planning to execution.

Operational Management Project Coordination Calendar Management Administrative Support Client Relationship Management AI Tools

Marketing Assistant

ICPAK

Apr 2024 - Dec 2024 (8 months)

Managed data entry for all incoming and outgoing information, creating reports to support team operations. Executed email and event marketing campaigns, including telemarketing and email outreach, to boost visibility and engage members.

Data Entry Email Marketing Event Marketing Telemarketing Brand Awareness Outreach Campaign Management

Social Media Manager

EpfileInternationalLimited

Jan 2024 - Jun 2024 (5 months)

Maintained a consistent social media posting schedule to ensure continuous online presence. Fostered collaboration with colleagues to ensure a cohesive and aligned communication strategy across platforms.

Social Media Management Digital Strategy

Marketing Assistant & Social Media Manager

LenidaSolutions

Jan 2024 - Jun 2024 (5 months)

Supported customer relations and enhanced communication efforts, ensuring effective engagement and outreach. Assisted in managing marketing campaigns to achieve desired results.

Customer Relations Management Outreach

Education

Degrees, certifications, and relevant coursework

KCA UNIVERSITY

Bachelors of Commerce, Commerce

Pursued a Bachelor of Commerce degree, gaining a comprehensive understanding of business principles and practices. This program provided a strong foundation in various aspects of commerce, preparing for diverse roles in the business world.

AJIRA DIGITAL

Virtual Assistance Certification, Virtual Assistance

Successfully completed the Virtual Assistance Certification program, gaining expertise in executive and operational support functions. Developed skills in managing administrative operations and streamlining daily workflows for optimal productivity.

HUBSPOT ACADEMY

Social Media Certification, Social Media

Obtained a Social Media Certification, focusing on strategies to build brand presence and drive digital engagement. Learned to lead social media content planning and scheduling across various platforms to boost visibility and audience engagement.

KCA UNIVERSITY

Diploma in Business Management, Business Management

Completed a Diploma in Business Management, focusing on key management concepts and administrative processes. This diploma enhanced skills in organizational efficiency and effective business operations.

KCA UNIVERSITY

Certificate in Business Management, Business Management

Earned a Certificate in Business Management, providing foundational knowledge in business administration. This certificate equipped with essential skills for managing administrative tasks and supporting business growth.