Open to opportunities

Susan Wakarindi

@susanwakarindi

Executive Virtual Assistant | Operations & AI Automation Partner | Helping Influencers, Founders & Executives Build Smarter Systems, Websites & AI-Pow

Kenya

Message

What I'm looking for

I am looking for a role that allows me to leverage my organizational skills and marketing expertise in a dynamic environment that values innovation and growth.

I help influencers, founders, and executives transform operational challenges into smarter systems that save time, improve efficiency, and support growth.

As an Executive Virtual Assistant | Operations & AI Automation Partner, I combine executive support, business systems, AI-powered solutions, and digital strategy to help businesses operate more effectively.

My expertise includes:

Executive Support & Operations
• Managing executive calendars, communications, travel coordination, and daily priorities
• Creating organized workflows, documentation systems, and SOPs that improve efficiency
• Supporting leaders with proactive follow-ups, task management, and operational structure

AI Automation & Digital Systems
• Building AI-powered workflows that reduce repetitive tasks and improve productivity
• Supporting the implementation of AI call agents and automation solutions
• Creating smarter business processes through digital tools and AI solutions

Websites, Content & Digital Presence
• Supporting website development and optimization
• Developing content strategies and digital systems that strengthen online presence
• Creating professional brand assets and marketing materials using Canva and AI tools

Project & Business Support
• Managing projects, tracking deliverables, coordinating stakeholders, and monitoring progress
• Supporting founders and teams in creating scalable systems for growth

How I work:
With clear processes, proactive communication, attention to detail, confidentiality, and a focus on creating solutions that allow leaders to focus on what matters most.

Tools I work with:
Google Workspace | Notion | Trello | Asana | ClickUp | Calendly | Canva | Meta Business Suite | HubSpot | AI Tools | Automation Platforms | Website Platforms

My goal is simple: help businesses work smarter by combining human support with technology-driven solutions.

Experience

Work history, roles, and key accomplishments

Personal Assistant & Administrator

TeraCreations

Nov 2024 - Jun 2025 (7 months)

Successfully managed executive and operational support functions, ensuring seamless day-to-day business operations. Oversaw WhatsApp community management, fostering customer engagement and brand loyalty, while also coordinating projects from planning to execution.

Customer Relationship Management Operational Management Project Coordination Calendar Management Administrative Support AI Tools

Marketing Assistant

ICPAK

Apr 2024 - Dec 2024 (8 months)

Managed data entry for all incoming and outgoing information, creating reports to support team operations. Executed email and event marketing campaigns, including telemarketing and email outreach, to boost visibility and engage members.

Data Entry Email Marketing Event Marketing Telemarketing Brand Awareness Outreach Campaign Management

Social Media Manager

EpfileInternationalLimited

Jan 2024 - Jun 2024 (5 months)

Maintained a consistent social media posting schedule to ensure continuous online presence. Fostered collaboration with colleagues to ensure a cohesive and aligned communication strategy across platforms.

Social Media Management Digital Strategy

Marketing Assistant & Social Media Manager

LenidaSolutions

Jan 2024 - Jun 2024 (5 months)

Supported customer relations and enhanced communication efforts, ensuring effective engagement and outreach. Assisted in managing marketing campaigns to achieve desired results.

Outreach Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

KCA UNIVERSITY

Bachelors of Commerce, Commerce

Pursued a Bachelor of Commerce degree, gaining a comprehensive understanding of business principles and practices. This program provided a strong foundation in various aspects of commerce, preparing for diverse roles in the business world.

AJIRA DIGITAL

Virtual Assistance Certification, Virtual Assistance

Successfully completed the Virtual Assistance Certification program, gaining expertise in executive and operational support functions. Developed skills in managing administrative operations and streamlining daily workflows for optimal productivity.

HUBSPOT ACADEMY

Social Media Certification, Social Media

Obtained a Social Media Certification, focusing on strategies to build brand presence and drive digital engagement. Learned to lead social media content planning and scheduling across various platforms to boost visibility and audience engagement.

KCA UNIVERSITY

Diploma in Business Management, Business Management

Completed a Diploma in Business Management, focusing on key management concepts and administrative processes. This diploma enhanced skills in organizational efficiency and effective business operations.

KCA UNIVERSITY

Certificate in Business Management, Business Management

Earned a Certificate in Business Management, providing foundational knowledge in business administration. This certificate equipped with essential skills for managing administrative tasks and supporting business growth.