Open to opportunities

Mercy Mercy

@mercymercy1

Message

Executive Assistant and Operations/Social Media VA building systems that save hours weekly.

Kenya

Message

What I'm looking for

I’m looking to support an executive or founder where I can own calendars, inbox systems, and project tracking, while also managing social content and engagement. I thrive in teams that value proactive problem-solving, clear communication, and continuous process improvement.

I’m a resourceful Executive Assistant and Operations & Social Media Virtual Assistant with 5+ years supporting executives, founders, and remote teams. I bring order to chaotic backends—email, calendars, projects, and files—and clarity to what audiences see through social media content, scheduling, engagement, and reporting.

I’m known for proactive problem-solving, clear communication, and building repeatable systems. I set up Notion workflows with SOPs and templates, organize Google Drive for quick retrieval, and manage executive inboxes with filtering, labeling, templates, and disciplined follow-ups.

In my recent roles, I’ve owned complex calendar scheduling across multiple time zones, coordinated domestic and international travel with detailed itineraries, tracked expenses in Expensify, and supported project delivery in Asana and Trello. I also bring community growth skills—maintaining content calendars for LinkedIn and Twitter, engaging consistently, and using monthly analytics to improve results.

Experience

Work history, roles, and key accomplishments

Current

Executive Virtual Assistant

Current

Dr Shay (Private Client)

Jan 2024 - Present (2 years 5 months)

Managed complex calendar scheduling across multiple time zones with buffer time and calendar defense strategies. Maintained the executive inbox with filtering, labels, drafting, and follow-up tracking, while planning domestic and international travel and organizing digital files.

Calendar Management Inbox Management Travel Coordination Executive Communication Expensify Research Support

Executive Virtual Assistant

Jackie (Startup Founder)

Jun 2022 - Dec 2023 (1 year 6 months)

Supported calendar management, including scheduling meetings and recurring events with cross-time-zone coordination. Managed email inbox organization with templates and drafted client-ready responses, coordinated meeting agendas/minutes, and tracked projects in Asana and Trello.

Calendar Management Response Templating Meeting Support Meeting Minutes Project Tracking Asana Trello

Engagement & Project Coordinator

Every1Mobile

Jun 2018 - Nov 2023 (5 years 5 months)

Coordinated executive priorities and cross-department alignment while managing client communications. Led cross-functional projects across 4+ time zones, delivering key milestones on schedule (100%), and produced reports and proposals to inform strategy.

Executive Support Stakeholder Management Cross Functional Projects Meeting facilitation Client Communication Asana Trello Community Engagement

Data Entry & Admin Clerk

CSA Integrity

May 2016 - Aug 2018 (2 years 3 months)

Maintained accurate company records and confidential data to support compliance and accessibility. Provided executive support with scheduling and travel coordination, streamlined internal filing structures, and resolved client and stakeholder queries professionally.

Administrative Support Records Management Scheduling Travel Coordination document preparation Data Processing