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Beatrice Wanjiru

@beatricewanjiru2

Experienced virtual assistant driving operational efficiency and executive support.

Kenya
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What I'm looking for

I seek remote roles providing executive-level administrative support and operations work where I can optimize workflows, maintain CRM accuracy, support strategic reporting, and coach distributed teams for measurable efficiency gains.

I am a highly motivated virtual assistant with over 11 years of remote experience in business operations, administrative support, and process improvement. I consistently deliver operational excellence through precise inbox and calendar management, CRM accuracy, AI-driven productivity tools, and data-backed reporting that supports executive decision-making.

My background includes improving efficiency metrics—reducing scheduling conflicts, increasing executive responsiveness, and maintaining 100% CRM data accuracy—while coaching remote teams and coordinating cross-functional initiatives across multiple time zones. I bring high agency, confidentiality, and a proven track record of enabling leaders to focus on strategic priorities.

Experience

Work history, roles, and key accomplishments

NP

Freelance Operations Associate

Neopenda PBC

Nov 2023 - Jun 2025 (1 year 7 months)

Conducted in-depth research and strategic reporting for market expansion, managed onboarding and scheduling for remote teams across 16 counties, and streamlined documentation and project management using Notion and HubSpot.

IL

Senior Sales Representative

ILARA Health Ltd

May 2021 - Apr 2025 (3 years 11 months)

Managed administrative communications and scheduling for senior leadership, facilitated weekly meetings and action tracking, and provided coaching that increased team productivity by 25% while ensuring 100% task visibility in the CRM.

Education

Degrees, certifications, and relevant coursework

University of Nairobi logoUN

University of Nairobi

Diploma in Business Management, Business Management

Completed a Diploma in Business Management, covering core business administration, management principles, and operational practices.

Tech stack

Software and tools used professionally

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