Beatrice Wanjiru
@beatricewanjiru2
Experienced virtual assistant driving operational efficiency and executive support.
What I'm looking for
I am a highly motivated virtual assistant with over 11 years of remote experience in business operations, administrative support, and process improvement. I consistently deliver operational excellence through precise inbox and calendar management, CRM accuracy, AI-driven productivity tools, and data-backed reporting that supports executive decision-making.
My background includes improving efficiency metrics—reducing scheduling conflicts, increasing executive responsiveness, and maintaining 100% CRM data accuracy—while coaching remote teams and coordinating cross-functional initiatives across multiple time zones. I bring high agency, confidentiality, and a proven track record of enabling leaders to focus on strategic priorities.
Experience
Work history, roles, and key accomplishments
Sales & Operations Support
DOT Glasses
Dec 2024 - Present (10 months)
Streamlined administrative workflows across 10+ client accounts, improving turnaround time by 20% and cutting missed deadlines by 35% through structured inbox and calendar management; maintained 100% CRM data accuracy to support executive decision-making.
Freelance Operations Associate
Neopenda PBC
Nov 2023 - Jun 2025 (1 year 7 months)
Conducted in-depth research and strategic reporting for market expansion, managed onboarding and scheduling for remote teams across 16 counties, and streamlined documentation and project management using Notion and HubSpot.
Senior Sales Representative
ILARA Health Ltd
May 2021 - Apr 2025 (3 years 11 months)
Managed administrative communications and scheduling for senior leadership, facilitated weekly meetings and action tracking, and provided coaching that increased team productivity by 25% while ensuring 100% task visibility in the CRM.
Financial Advisor
Cytonn Investment
Feb 2018 - Apr 2021 (3 years 2 months)
Coordinated client meetings, prepared reports, and tracked communications to improve client engagement and renewal rates by 30%, operating independently across multiple client portfolios while meeting KPIs.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Diploma in Business Management, Business Management
Completed a Diploma in Business Management, covering core business administration, management principles, and operational practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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