Sp Studio
@spstudio
Adaptable customer service professional with strong technical skills.
What I'm looking for
I am a highly adaptable and customer-focused professional with a strong technical proficiency in various computer programs and software. My experience spans customer service, management, and sales, where I have consistently demonstrated my ability to handle high-pressure situations while delivering exceptional results. I thrive in dynamic environments and am eager to leverage my expertise to contribute to business growth and success.
Currently, I work as a Junior Customer Service Representative at Touch Support, where I provide excellent customer support through email, chat, and phone. My role involves utilizing problem-solving skills to resolve customer concerns efficiently while maintaining high levels of customer satisfaction. Additionally, I manage operations as an Olive Oil Factory Manager and Sales Representative, overseeing daily factory operations and developing new business opportunities to increase sales revenue.
Experience
Work history, roles, and key accomplishments
Junior Customer Service Representative
Touch Support
Apr 2024 - Present (1 year 3 months)
Provided excellent customer support via email, chat, and phone, efficiently resolving customer concerns. Maintained high levels of customer satisfaction through effective communication and service delivery.
Olive Oil Factory Manager & Sales Representative
Self Employed
Oct 2022 - Present (2 years 9 months)
Oversaw daily factory operations, ensuring production efficiency and quality control. Developed new business opportunities, built client relationships, and managed inventory and logistics to optimize supply chain performance.
Head Server & Assistant Manager
Lukas Seafood & Grill
Sep 2020 - Present (4 years 10 months)
Supervised restaurant staff, ensuring smooth service operations and high customer satisfaction. Trained new employees, managed reservations, and assisted in managerial tasks including inventory and staff scheduling.
Education
Degrees, certifications, and relevant coursework
Portland Community College
Associate Degree, English Language, Finance
Studied English Language and completed courses in Finance. Focused on foundational knowledge in both disciplines.
Sami Frasheri High School
High School Diploma, General Studies
Completed secondary education, gaining foundational knowledge across various academic subjects. Developed essential skills for further academic pursuits and professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Sp?
You can contact Sp and 90k+ other talented remote workers on Himalayas.
Message SpFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
