Valdrin Murati

As a customer service representative with a strong background in both physical and online sales, I have dedicated myself to fulfilling customer needs and delivering exceptional service. My experience includes overseeing a portfolio of over 200 clients, ensuring their satisfaction and loyalty through effective communication and problem-solving.

At Klarna-WeAreFiber, I have honed my skills in addressing customer issues and collaborating with technical teams to resolve escalations. My commitment to continuous improvement is evident in my regular customer satisfaction surveys and the implementation of feedback-driven enhancements. I pride myself on my superb communication abilities and proficiency in various computer applications, which enable me to manage organizational tasks efficiently.