Daniel Dragoti

I am a highly adaptable and customer-focused professional with a strong technical proficiency in various computer programs and software. My experience spans customer service, management, and sales, where I have consistently demonstrated my ability to handle high-pressure situations and deliver exceptional results. I pride myself on my skills in team leadership, operations management, and client relations, and I am eager to leverage my expertise to contribute to business growth and success.

Currently, I serve as a Junior Customer Service Representative at Touch Support, where I provide excellent customer support through email, chat, and phone. My role involves utilizing my problem-solving skills to efficiently resolve customer concerns while maintaining high levels of customer satisfaction. Additionally, I manage operations as an Olive Oil Factory Manager & Sales Representative, overseeing daily factory operations, developing new business opportunities, and optimizing supply chain performance.