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EH@eldihalili
Motivated professional with customer service and business informatics experience.
AlbaniaI am a motivated and adaptable professional currently pursuing a Bachelor in Business Informatics. With experience in customer service as a Call Center Operator, I have developed strong communication skills and a knack for problem-solving. My role involved managing inbound and outbound calls, where I consistently met performance targets and maintained high customer satisfaction.
Fluent in both Italian and English, I possess a B2 certification in English, which enhances my ability to communicate effectively in diverse environments. I have a basic knowledge of programming languages such as HTML, C++, and C, as well as familiarity with Linux operating systems. I am eager to leverage my technical skills and business informatics knowledge in a dynamic work environment.
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Work history, roles, and key accomplishments
Fast Call
Jan 2023 - Jan 2024 (1 year)
Managed inbound and outbound calls, assisting customers with inquiries and issue resolution. Maintained high customer satisfaction through clear communication and effective problem-solving. Consistently met performance targets, contributing to overall team success.
Degrees, certifications, and relevant coursework
Bachelor in Business Informatics, Business Informatics
2020 - 2024
Pursuing a Bachelor in Business Informatics, focusing on the integration of business and technology. The program includes coursework in programming, business informatics systems, and communication skills.
AlbaniaYou can contact Eldi and 90k+ other talented remote workers on Himalayas.
Message Eldi
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