Slaton Wilson

Ranked #1 online salesperson with $2.7M in 2024 while exceeding monthly quotas; managed a 600,000+ product catalog and drove live-chat conversations to generate quotes and guide purchases. Conducted after-sales follow-up to secure referrals and increase order values through upselling and design package recommendations.

Consistently exceeded furniture and mattress sales targets by managing online live chat, engaging customers digitally, and closing high-value deals. Trained sales staff on product knowledge and customer service, earning Top Sales Associate of the Year and $3M+ in closed sales (85 Tempur-Pedic mattresses, 52 design packages).

Led and motivated the store team to improve sales performance and operational efficiency through inventory strategy and market-based forecasting. Built and managed e-commerce storefronts on Amazon and Shopify while overseeing online and in-store sales across customer channels.

Directed daily operations and managed staff to improve workflow efficiency across storefront and online retail. Led branding and marketing initiatives and completed build-outs for five new store locations while handling hiring and training aligned to company goals.

Delivered consultative sales support and built customer relationships while supporting daily store operations. Helped maintain customer service standards and supported ongoing retail sales execution.

Managed digital campaigns and supported fundraising and community outreach efforts. Analyzed web metrics to inform campaign performance and improve engagement.

Studied German at Goethe Universitat in Freiburg, Germany.

Studied Psychology and Sociology at the University of Memphis.