Looking for a job

Dominique User

@dominiqueuser2

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I drive customer growth and satisfaction through high-volume sales, relationship building, and tailored solutions.

United States

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What I'm looking for

I'm seeking a customer-focused role where I can drive growth, build lasting relationships, and ensure satisfaction through tailored solutions and exceptional communication.

I've driven high-volume B2B and B2C sales at Apple, building relationships with new and returning customers while resolving questions and supporting administrative needs.

At Tesla, I managed lead pipelines, guided customers through the sales process, documented outcomes, and was repeatedly recognized as a Top Seller. My background also includes customer-facing sales and administrative support at Amazon and Nordstrom.

Experience

Work history, roles, and key accomplishments

Sales Specialist & Business Development

Apple

Jun 2024 - Sep 2025 (1 year 3 months)

Drove high volume sales to consumers and businesses through consistent customer interaction and relationship building. Resolved issues and questions for current and prospective customers while handling various administrative tasks.

Customer Engagement B2B Sales B2C Sales Relationship Building Administrative Support Issue Resolution

Inside Sales and Campaign Lead

Tesla

Jun 2022 - May 2024 (1 year 11 months)

Managed pipeline of leads using CRM, cultivated relationships with customers, and guided them through the sales process. Recognized as a Top Seller with exceptional metrics and maintained confidential records.

CRM Lead Management B2C Sales Customer Relationship Management Data Entry Communication Skills Top Seller

Sales & Administrative Liaison

Amazon

Oct 2020 - May 2022 (1 year 7 months)

Handled high volumes of inbound and outbound communications via phone, email, and in person. Resolved issues and questions regarding orders and prospective orders.

Customer Service Inbound Calls Outbound Calls Email Communication Order Resolution

Commission based Sales Representative

Nordstrom

May 2013 - Jan 2016 (2 years 8 months)

Ensured high level customer experience and outreach, drove sales, and supported client needs with emphasis on upselling and surpassing financial targets.

Customer Experience Sales Upselling client support Target achievement

Education

Degrees, certifications, and relevant coursework

San Jose State University

Bachelor of Science, Business Administration

Pursuing a Bachelor of Science in Business Administration with relevant coursework in consumer behavior, business systems, statistics, economics, and marketing.