Sithabile Mkhonza
@sithabilemkhonza
I resolve high-volume customer issues while improving satisfaction across remote support, sales, and operations.
South AfricaWhat I'm looking for
I've supported customers at Spirit Airlines and Atlanta Insurance, resolving enquiries, complaints, policy requests, renewals, and time-sensitive issues while maintaining accurate CRM records. At Spirit Airlines, I consistently achieved 90%+ CSAT in a high-volume service environment.
I'm comfortable owning remote, asynchronous workflows from prospecting and lead qualification to follow-ups, calendar management, and operational support. At Rawson Properties, I manage an independent hybrid workload and client communication while balancing changing priorities, and I'm available for UK and US business hours from South Africa.
Experience
Work history, roles, and key accomplishments
Real Estate Agent
Rawson Properties
Jan 2026 - Present (7 months)
Manages an independent workload in a commission-based, hybrid environment, organizing daily activities, prospecting, follow-ups, and client communication with minimal supervision. Conducts property prospecting and canvassing to identify listings and business opportunities.
Education
Degrees, certifications, and relevant coursework
Durban University of Technology
Bachelor of Technology, Consumer Science
Pursued a degree in Consumer Science, gaining knowledge in consumer behavior and related disciplines.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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