Pamela Tinotenda WelaPW
Open to opportunities

Pamela Tinotenda Wela

@pamelatinotendawela

Dedicated customer service specialist with 5+ years of experience.

South Africa

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated and results-driven customer service specialist with over 5 years of experience in delivering exceptional support across telecommunications, e-commerce, and tech industries. My expertise lies in resolving complex customer issues efficiently while maintaining a high level of professionalism and empathy. I am skilled in using CRM platforms such as Salesforce, HubSpot, and Zoho to manage inquiries and ensure customer satisfaction.

Throughout my career, I have demonstrated strong problem-solving abilities and a commitment to continuous improvement. I excel in handling multi-channel communication, including phone, email, and live chat. My calm demeanor under pressure and excellent communication skills have allowed me to enhance the customer journey effectively. I am passionate about fostering positive relationships with clients and ensuring their needs are met with the utmost care.

Experience

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Education

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Pamela Tinotenda hasn't added their education

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Tech stack

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