Silvia Carolina Quiroz

Delivered exceptional service with a 98% guest satisfaction rate, managed high-volume check-ins/check-outs, and optimized room occupancy. Provided concierge services and assisted Spanish-speaking guests.

Greeted and screened patients and staff during COVID-19, enforcing health and safety protocols. Trained staff on safety measures and conducted audits to ensure compliance.

Managed client support through various channels, provided troubleshooting for digital payment platforms, and ensured compliance with banking regulations while updating the knowledge base.

Achieved sales goals through styling expertise, delivered exceptional customer service, and supported merchandising efforts while collaborating with the team to meet store-wide goals.

Achieved sales goals through styling expertise and brand knowledge while delivering exceptional customer service. Supported merchandising and store presentation, and collaborated with the team to meet store-wide goals.

Processed and shipped orders efficiently, managed merchandise flow, and provided in-store support including event setup and markdowns.

Greeted and screened patients during COVID-19, enforced health protocols, trained staff, and conducted audits and incident investigations.

Taught swim and safety lessons to children, maintained a secure learning environment, and trained new instructors on techniques and safety.

Greeted guests, managed seating, handled reservations, and ensured guest satisfaction with prompt service.

Grade: 3.8

Grade: 3.9