isamae User
@isamaeuser
Bilingual customer-service professional with retail and hospitality experience.
What I'm looking for
I am a bilingual (English & Spanish) customer-service professional with experience in retail and hospitality roles. I have worked as a sales and stocks associate and currently serve as a hostess, bringing reliable front-line service and strong communication skills.
I have practical cash-handling experience and have stepped into occasional store management duties, demonstrating responsibility and trustworthiness in retail operations. I work well on teams and apply problem-solving skills to resolve customer and operational issues.
My background includes leadership through athletics; I served as a JV volleyball assistant coach and played varsity volleyball, experiences that strengthened my teamwork, coaching, and leadership abilities. I bring a positive, service-oriented attitude and adaptability to fast-paced environments.
I am seeking opportunities where I can continue to grow in customer service, take on increased responsibility, and contribute to a team-focused workplace that values communication and reliability.
Experience
Work history, roles, and key accomplishments
Hostess
Sergio's Restaurant
Aug 2024 - Present (1 year 1 month)
Part-time hostess since August 2024 managing guest seating, reservations, and front-of-house communication to ensure timely service and positive customer experiences. Utilizes bilingual skills to assist diverse clientele.
Sales and Stocks Associate
Claire's
Mar 2023 - Aug 2024 (1 year 5 months)
Worked as a part-time sales and stock associate, supporting store operations and occasional store management from March 2023 to August 2024. Delivered customer service, handled cash transactions, and maintained inventory accuracy.
Education
Degrees, certifications, and relevant coursework
Charles W. Flanagan High School
High School Diploma, General High School Studies
Activities and societies: Played volleyball for 2 years; served as JV volleyball assistant coach; involved in occasional store management at Claire's Inc.
Earned a High School Diploma from Charles W. Flanagan High School; participated in volleyball and served as a JV assistant coach.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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