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@emmastallings
Hospitality specialist dedicated to exceptional guest experiences and event planning.
I am a professional hospitality specialist with a strong focus on delivering exceptional guest experiences. My proven ability to collaborate effectively with team members and adapt to changing environments has been key to my success. I excel in communication, problem-solving, and maintaining a welcoming atmosphere, ensuring smooth operations and high customer satisfaction.
In my role as a wedding consultant, I have a proven track record in event planning and client relations. I manage logistics, vendor negotiations, and budget optimization to ensure seamless and memorable events. My strong focus on team collaboration and adaptability allows me to deliver reliable and consistent results, while my keen eye for detail ensures that every aspect is meticulously planned and executed.
Additionally, I have experience in nurturing children, creating engaging activities that promote development and learning. I am dedicated to providing a safe and supportive environment, adapting to the unique needs of each child while managing schedules effectively.
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Work history, roles, and key accomplishments
Franks Diner
May 2024 - Present (1 year 6 months)
Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction. Collaborated with kitchen staff to ensure timely delivery of food orders to customers.
Costco Wholesale
Sep 2021 - May 2024 (2 years 8 months)
Diagnosed equipment malfunctions and identified root causes to ensure efficient resolution of issues. Maintained a clean and sanitary work environment, following all food safety regulations and guidelines.
Bethany
Sep 2019 - Jun 2023 (3 years 9 months)
Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines. Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self-regulation.
Bath & Body Works
Sep 2020 - Aug 2021 (11 months)
Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals. Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction.
YMCA
Sep 2017 - Mar 2021 (3 years 6 months)
Responded quickly and effectively to any emergency situations, performing rescues as necessary. Administered first aid and CPR when required, demonstrating strong knowledge of lifesaving techniques.
Bella Gardens
Apr 2015 - Apr 2017 (2 years)
Maintained strong relationships with vendors through effective communication and negotiation skills. Handled last-minute changes or unexpected situations calmly by quickly adapting plans without compromising quality or customer satisfaction.
Degrees, certifications, and relevant coursework
Bachelor of Science, Health Psychology
Pursued a Bachelor of Science in Health Psychology, gaining knowledge in psychological principles related to health. Expected to graduate in June 2025.
Associate of Arts, Communications
Completed an Associate of Arts in Communications, focusing on foundational communication theories and practices. Graduated in June 2022.
Software and tools used professionally
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