Siba NqabaSN
Open to opportunities

Siba Nqaba

@sibanqaba

Dedicated IT professional with expertise in technical support and sales.

South Africa
Message

What I'm looking for

I seek a role in a company that values innovation and social responsibility, offering opportunities for growth.

I am an accountable and dedicated IT professional with extensive experience in Information Technology, technical troubleshooting, sales, and customer service. My passion lies in leveraging new technologies and the Fourth Industrial Revolution to drive innovation and efficiency. With a strong foundation in sales, MS Office, and SQL, I excel at solving complex problems effectively.

Currently, I work as a Technical Support Consultant at iStore, where I assist customers with device setup, data transfers, and software updates. My previous roles as a Sales Consultant have honed my skills in customer engagement and technical assistance, allowing me to consistently exceed performance targets. I am committed to continuous self-development and actively engage in outdoor activities like hiking and soccer, which keep me motivated and focused.

Experience

Work history, roles, and key accomplishments

IP
Current

Technical Support Consultant

iStore: Rosebank Pre-Owned

Jul 2024 - Present (1 year)

As a Technical Support Consultant, I assist customers with device setup, data transfers, and software updates. I troubleshoot and run diagnostics on devices, book repairs, and provide customer education on device usage. I also assist in sales during busy periods.

IA

Sales Consultant

iStore: Mall of Africa

May 2022 - Jan 2024 (1 year 8 months)

In my role as a Sales Consultant, I provided expert sales and customer service, assisting customers with technical issues and software restoration on Apple devices. I excelled in a busy retail environment and contributed to sales growth.

BS

Promoter

Brand Soldiers

Jul 2016 - Dec 2017 (1 year 5 months)

As a Promoter, I advertised products and shared knowledge with potential customers, developing confidence and teamwork skills while engaging with the public.

Education

Degrees, certifications, and relevant coursework

Siba hasn't added their education

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Tech stack

Software and tools used professionally

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Siba Nqaba - Technical Support Consultant - iStore: Rosebank Pre-Owned | Himalayas