Rudi Matthys

I am an experienced sales and support consultant with demonstrated success generating daily sales, negotiating contracts, and maintaining lasting customer relationships across retail and telecom channels. I combine strong customer service with technical troubleshooting for mobile networks, devices, and Wi‑Fi systems.

My background includes roles as a customer sales representative at MTN, a teacher assistant supporting hardware and software issues, a brand ambassador for Catalyst/Oppo driving in-store conversions, and a customer care agent/team lead at Spot Money handling digital-banking and telecom inquiries. I regularly handle inbound and outbound calls, escalate and resolve problems, and manage stock and documentation.

I bring technical literacy, Microsoft Office proficiency, strong written and verbal communication, time management, analytical thinking, adaptability, and the ability to perform under pressure. I seek a role where I can apply these skills to improve customer experience and contribute to organizational growth.