Thabang KetsiseTK
Open to opportunities

Thabang Ketsise

@thabangketsise

Dedicated customer service representative with strong technical support skills.

South Africa

What I'm looking for

I seek a role in a dynamic company that fosters professional growth and teamwork.

I am a motivated professional with a solid background in customer service and technical support. With experience at First National Bank and Telkom SA, I have honed my skills in troubleshooting, software support, and hardware maintenance. My ability to handle customer complaints effectively and provide timely solutions has allowed me to maintain and grow a strong client base.

During my tenure at NetFlorist, I took on the role of Trainer/Facilitator, where I was responsible for training new employees on machine operation and software applications such as Adobe Illustrator. My collaborative approach and commitment to teamwork have enabled me to work closely with R&D teams to develop new products and designs. I am eager to leverage my skills in a dynamic company that values professional growth and teamwork.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TI

TEFL Professional Institute

TEFL English Teaching Certificate, Education

2024 - 2024

Obtained a TEFL English Teaching certificate, qualifying to teach English as a foreign language.

HI

HAVATECH Training Institute

National Certificate, Computer Engineering

2006 - 2006

Achieved a National Certificate in PC Engineering, focusing on hardware and software maintenance and support.

FS

Fons Luminis Secondary School

Matric Certificate, General Education

2001 - 2005

Completed Matric Certificate, which is a requirement for further education and employment in South Africa.

Tech stack

Software and tools used professionally

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Thabang Ketsise - Trainer/Facilitator - NetFlorist (Pty) Ltd | Himalayas