Shruti Soni
@shrutisoni2
Senior Account Manager driving $3M+ enterprise growth with AI-enabled delivery and retention.
IndiaWhat I'm looking for
I’m a Senior Account Manager with “over 10 years of experience” managing enterprise portfolios exceeding “$3 million” across IT Consulting, Telecom, and Healthcare. I consistently deliver commercial results for Fortune 500 companies by building C-suite relationships, owning P&L, and guiding strategy that translates into “consistent year-over-year revenue growth.” I also lead global delivery teams of “100+” IT professionals, aligning performance and client satisfaction across time zones.
At STL Digital (Vedanta Group), I pioneered AI-augmented account management using “ChatGPT, Claude, and Copilot,” reducing proposal turnaround time by “40%” and improving win rates on competitive RFPs. I’ve spearheaded UAE and Singapore client acquisition, helping grow a “$3M+ USD annual contract portfolio” through partnerships with Aster DM Healthcare and Burjeel Hospitals, while managing Jira-based delivery, resource allocation, and on-time, on-budget outcomes. Previously at Qualihires Pvt. Ltd., I scaled a $3M global enterprise portfolio, closed a landmark “$500,000 USD” engagement, and achieved “95%+ SLA adherence,” supported by early AI adoption through Salesforce AI for account forecasting and health scoring.
Experience
Work history, roles, and key accomplishments
Senior Account Manager
STL Digital
Oct 2023 - Present (2 years 8 months)
Pioneered AI-augmented account management using ChatGPT, Claude, and Copilot, reducing proposal turnaround time by 40% and improving win rates on competitive RFPs. Manage 100+ IT professionals across UAE, Singapore, India, and the USA, and drive $3M+ annual contract portfolio growth through upselling, retention strategy, and Jira-based delivery oversight.
Senior Account Manager
Qualihires Pvt. Ltd.
Jun 2018 - Sep 2023 (5 years 3 months)
Owned and scaled a $3M global enterprise client portfolio across IT consulting and professional services, driving consistent YoY revenue growth via upsell motions, contract expansions, and multi-year retainer negotiations. Managed a $500K enterprise engagement with cross-functional delivery teams, maintaining 95%+ SLA adherence, while expanding operational footprint in Singapore by 40%+.
Sr Team Lead / Account
Smart Source
Jun 2015 - Jun 2018 (3 years)
Managed and grew multi-industry enterprise accounts in Telecom and Media & Entertainment (e.g., Vodafone, TataSky, Cinepolis), driving cumulative portfolio revenue to $400K+ over a 3-year cycle through new logo acquisition and structured upselling. Led end-to-end delivery for 60+ enterprise technical resources under SLA, improving delivery cycle time by 15% and mentoring a 10-member client deliver
Education
Degrees, certifications, and relevant coursework
Janki Devi Memorial College
Bachelor of Commerce, Commerce
2012 - 2015
Earned a Bachelor of Commerce degree from Janki Devi Memorial College, Delhi University.
Dynasty International School
Higher Secondary Education, Higher Secondary Education
2010 - 2012
Completed Higher Secondary Education at Dynasty International School in Faridabad.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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