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Shefali Pandare

@shefalipandare

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Customer-facing implementation consultant blending SaaS delivery, technical engineering, and customer success.

United States

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What I'm looking for

I seek a role combining technical solutions engineering and customer success at a growth-oriented company, with opportunities to shape GTM strategy and work on AI-driven product integrations.

I am a customer-facing implementation consultant with 4 YOE delivering scalable SaaS solutions to enterprise clients, skilled at bridging business needs and technical delivery across pre- and post-sales lifecycles. I led technical discovery sessions, designed integrations via secure APIs, managed technical onboarding and training, and drove product adoption that reduced manual reporting by 70%.

Currently expanding my development skills through Carnegie Mellon's TechBridge Coding Bootcamp, I built a full-stack MERN capstone (feature scoping, MVP development, user authentication) and documented enterprise integrations. I bring a pragmatic, data-driven approach to solutions engineering and am passionate about AI, strategic GTM impact, and roles that combine technical insight with customer success.

Experience

Work history, roles, and key accomplishments

Capstone Developer

Carnegie Mellon University

Feb 2025 - Jun 2025 (4 months)

Owned feature scoping and MVP development for a full-stack MERN capstone, implemented user authentication APIs, and presented a working demo to faculty showcasing enterprise integration.

React MongoDB REST APIs Authentication Full Stack Technical Documentation MERN

SaaS Implementation Consultant

PricewaterhouseCoopers

Jan 2020 - Dec 2024 (4 years 11 months)

Designed and implemented scalable SaaS solutions by customizing data models, configuring workflow automations, and integrating via secure APIs; managed onboarding and training that reduced manual reporting by 70% and accelerated customer decision-making through tailored demos.

SaaS Implementation REST APIs Workflow Automation Customer Onboarding Démos Requirements Gathering Salesforce Training

Supply Chain Intern

Boeing

Jun 2019 - Aug 2019 (2 months)

Optimized inventory processes to reduce lead and order cycle time by three weeks through targeted supply chain adjustments and process changes.

Supply Chain Analysis Process Improvement Data Analysis

Process Improvement Intern

Sysco

Jun 2018 - Aug 2018 (2 months)

Mapped cross-departmental supply chain gaps using Lean Six Sigma methodologies and identified $12M in annual losses to inform remediation efforts.

Six Sigma Process Mapping Root Cause Analysis Supply Chain

Education

Degrees, certifications, and relevant coursework

Carnegie Mellon University TechBridge Coding Bootcamp

Coding Bootcamp Certificate, Full-stack Web Development

2025 - 2025

Activities and societies: Capstone demo, software documentation, feature scoping, MVP development, user authentication APIs

Completed a Feb–June 2025 full-stack MERN capstone focusing on feature scoping, MVP development, and user authentication APIs, and presented the demo to CMU faculty.

University of Oklahoma

Bachelor of Science, Industrial & Systems Engineering

2015 - 2020

Grade: 3.8

Activities and societies: Statistics, Data Visualization, Data-driven Decision Making, Risk Management, Engineering Management, Programming Languages, Simulation Softwares, 3D Printing, Ergonomics || Society of Women Engineers (SWE) | Alpha Phi Omega (APO) - Promotions & Rush Chair | Engineers Serving Others (ESO) - Meals on Wheels Research | National Society of Black Engineers (NSBE)

Completed a degree in Industrial & Systems Engineering, conferred May 2020.