David McGrouther
@davidmcgrouther
Solutions-focused engineer with sales experience who bridges technical implementation and customer value.
United StatesWhat I'm looking for
I am a solutions engineer with several years of experience spanning software engineering, post-sales technical delivery, data analysis, and B2B SaaS sales. I translate technical concepts into business value, lead development work in JavaScript/React/ServiceNow, and drive successful client outcomes.
My experience includes developing client projects in ServiceNow, leading front-end teams using React, building reporting and analytics solutions with Excel and SQL, and supporting customers through technical support and demos. I have consistently exceeded development goals, improved reporting efficiency, and achieved high customer satisfaction.
I bring strong communication and mentorship skills, a background in prospecting and value consulting, and certifications in pre-sales, React, and software engineering. I look to join teams where I can combine technical delivery, customer-facing advocacy, and product enablement to drive measurable business results.
Experience
Work history, roles, and key accomplishments
Solutions Engineer
Lob
Feb 2025 - Oct 2025 (8 months)
Supported customers through the technical support queue, resolving issues to minimize disruption and achieving a 97% customer satisfaction rating; launched a chatbot to reduce repetitive support workload.
Event Sales Representative
Realm
Nov 2024 - Nov 2024 (0 months)
Engaged prospective customers at community events to communicate product value, conducted discovery conversations, and generated qualified leads to contribute to pipeline growth.
Data Analyst
Society for Information Display
Oct 2023 - Nov 2024 (1 year 1 month)
Generated reports using Excel and SQL to deliver actionable insights, optimized reporting workflows reducing reporting time by over 40%, and collaborated with stakeholders to meet project goals.
Software Engineer
Freelance
Mar 2023 - Apr 2024 (1 year 1 month)
Led a frontend team at TectraLabs, conducted onboarding and code reviews, and developed React JS applications for clients including Zombie Orpheus Entertainment.
Developed ServiceNow solutions using JavaScript, HTML, and CSS while directly interfacing with clients; exceeded development goals (e.g., delivered 111% and 157% of sprint story targets) and contributed to QA and mentorship.
Software Engineer
Freelance
Jul 2020 - Oct 2021 (1 year 3 months)
Built MERN-stack projects including an escrow calendar web app and created marketing landing pages using HTML5, CSS, and JavaScript to support business development.
Analyzed KPI data for accounts handling >5,000 work orders/month and $50M annual spend; spearheaded training reporting at Genentech, reducing overdue trainings from 900 to 245 and achieving 97.3% completion.
Business Analyst
Eureka Investment
Jun 2017 - Jan 2018 (7 months)
Created data visualizations and advised on KPI modeling to support growth strategy and user acquisition for a real estate investment startup.
Sales Development Representative
Numerify
Aug 2015 - Dec 2016 (1 year 4 months)
Set up meetings for Account Executives and generated the most opportunities (11) and $1,030,000 in pipeline for the SDR team in FY2017 by executing high-volume outreach.
Inside Sales Representative
Nebula
Jun 2014 - Apr 2015 (10 months)
Facilitated meetings for Account Executives and exceeded quarterly quotas (Q3 20/20, Q4 43/40) by creating an effective cold-calling process using CRM and marketing tools.
Grew and acquired accounts through needs analysis and tailored solutions, contributing to a 22.5% increase in Copy and Print Center sales.
Education
Degrees, certifications, and relevant coursework
University of Arizona
Bachelor of Arts, Economics & Psychology
2008 - 2012
Completed a double major in Economics and Psychology, earning a Bachelor of Arts degree and developing analytical and behavioral research skills.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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