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Bassam Altaf

@bassamaltaf

Solutions-oriented technology professional specializing in Cisco ecosystem pre-sales.

United States
Message

What I'm looking for

I seek a collaborative, customer-focused pre-sales or solutions engineering role enabling enterprise Cisco and multi-vendor deployments, with opportunities for technical leadership and impact on solution design.

I am a solutions-oriented technology professional with 5+ years supporting enterprise networking and SaaS solutions within the Cisco ecosystem. I specialize in translating customer business requirements into technical solution architectures and supporting pre-sales engagements.

I have hands-on experience configuring enterprise solutions using Cisco Commerce Workspace (CCW), Salesforce CPQ, and related enterprise tools, and I routinely collaborate with account teams, solutions engineers, and partner engineers to design scalable customer solutions.

My background includes technical proposal development, RFP/RFI responses, proof-of-concept support, and validating solution alignment across multi-vendor environments including Cisco, Microsoft, Avaya, and Palo Alto Networks. I have supported migrations from on-prem collaboration to Cisco SaaS offerings and leveraged analytics tools to track adoption and pipeline performance.

I am recognized for strong cross-functional collaboration with engineering, finance, and customer success teams and was named a Top 3 Performer for deal execution. I bring a customer-success mindset and proven ability to enable enterprise and public sector outcomes.

Experience

Work history, roles, and key accomplishments

CO

Sales Support Operations Analyst

ConvergeOne

Aug 2024 - Aug 2025 (1 year)

Supported pre-sales design and configuration of enterprise SaaS and networking solutions, translating customer requirements into scalable proposals and ensuring technical validation across multi-vendor environments.

Cisco Systems logoCS

Global Sales Support Business Analyst

Apr 2022 - Jun 2024 (2 years 2 months)

Partnered with account teams to support solution architecture and technical sales strategy for Cisco Collaboration SaaS, configured solutions using CCW and Salesforce, and supported RFPs and customer workshops to drive migrations from on‑prem to SaaS.

ML

Corporate Relations Executive

Master Tiles & Ceramics Ltd.

Oct 2014 - Jun 2018 (3 years 8 months)

Managed corporate accounts, led a team of 25, and delivered strategic proposals while leveraging SAP and Tableau analytics to improve inventory forecasting and reduce operational costs.

Education

Degrees, certifications, and relevant coursework

GU

GIFT University

Master of Business Administration, Marketing

Master of Business Administration with a focus in Marketing.

Tech stack

Software and tools used professionally

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