I am looking for a role where I can establish or improve policies and processes, establish business critical requirements, lead change management activities, and manage compliance initiatives. I excel as an individual contributor and have also gained high remarks as a people manager.
Shaun Karim
@shaunkarim
I am a Policy and Process Documentation Manager with a compliance mindset and technical writing exp.
United StatesWhat I'm looking for
A decade-long strategic leader in managing and elevating the work of technical writing teams, enhancing controlled operational procedures, compliance management, change management, and project management. Effective collaborator with cross-functional stakeholders to enhance decision-making and gain alignment on rigorous processes with a quality mindset. Proven ability to drive improvements through building trust with team members and creating value, using a combination of emotional intelligence and practicality to inspire and lead teams towards achieving organizational goals.
Experience
Documentation Manager
Happy Money
Dec 2019 - Feb 2023 (3 years 2 months)
Fostered strong partnerships with cross-functional teams (including asynchronously), ensuring product documentation remained aligned with company objectives, leading to a 35% improvement in user satisfaction
Led, managed, and mentored the technical writing team, championed the significance of documentation, increasing user adoption and engagement by 50%
Compliance Manager
Amgen
Jan 2014 - Feb 2023 (9 years 1 month)
Fostered seamless communication between R&D and Operations, acting as a reliable conduit for document-related information, resulting in a 15% improvement in product development cycle time
Owned process change initiatives across R&D and increased operational efficiency by 45%
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