Suzanne Julien
@suzannejulien
Structured operations leader guiding clients through complex vendor and risk processes with clarity, consistency, and trust.
United StatesWhat I'm looking for
I’m an operations and risk leader who brings structure, clarity, and calm to complex, high‑stakes environments. I’ve led cross‑functional initiatives end‑to‑end, managing 4–5 concurrent projects with financial impacts ranging from $750K to $7M, delivering work 33% ahead of schedule, and maintaining a flawless record in quality, compliance, and execution.
Throughout my career, I’ve built and strengthened processes that reduce risk, improve accuracy, and elevate operational performance. I’ve overseen a 300‑partner national network with 100% licensing and documentation accuracy, managed a caseload of 80+ files as a top performer, and coordinated due diligence across 20+ external partners, all while keeping teams aligned, informed, and moving forward.
What drives my work is people. I design processes that actually function in the real world because they’re built with the teams who use them. Whether I’m untangling ambiguity, stabilizing a broken workflow, or coaching partners through change, my focus is always on clarity, support, and forward momentum.
Experience
Work history, roles, and key accomplishments
Led end-to-end remediation initiatives with financial impacts up to $5M, delivering audit-ready outcomes and improving delivery performance by up to 33% ahead of schedule. Coordinated up to 40 cross-functional stakeholders and provided executive-level updates to secure approvals.
Managed day-to-day oversight of a high-profile vendor for remediation correspondence and check issuance, ensuring timely and accurate execution. Served as central liaison between vendor and internal partners, analyzing performance data to reduce rework and strengthen compliance.
Executed third-party due diligence and data collection across a portfolio of 20+ suppliers, ensuring compliance with enterprise standards. Supported strategic sourcing and negotiation efforts, reducing risk exposure and strengthening value delivery.
Oversaw end-to-end lifecycle management for a 300-vendor repossession network, ensuring compliance with onboarding, licensing, and performance monitoring. Led transition to a national forwarder strategy and managed a team of 12, improving control consistency and regulatory adherence.
Education
Degrees, certifications, and relevant coursework
Phoenix College
Associate degree, Paralegal Studies
Associate degree in Paralegal Studies from Phoenix College, Arizona.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
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