Open to opportunities

Caroline Yamina

@carolineyamina

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Motivated sales enthusiast with 12 years of business development experience.

Kenya

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What I'm looking for

I am looking for a dynamic role that fosters growth, collaboration, and innovation in sales.

I am a motivated sales enthusiast with over 12 years of experience in business development and client relationship management. My career has been marked by a proven track record, including leading the first-ever communication solutions sales in Kenya for Tramigo and achieving a remarkable 50% increase in online visits through strategic market analysis. I am passionate about building strong customer relationships and driving revenue growth, which I believe adds significant value to any team.

Currently, I serve as the Head of Business-to-Business at Tramigo Solutions East Africa, where I established multiple key partnerships within six months and devised strategic sales plans that resulted in the inaugural sales of Tramigo communication solutions in Kenya. My ability to identify lucrative sales opportunities and manage pivotal accounts has generated a robust sales pipeline valued at KES 20 Million within a short timeframe. I thrive on collaborating with marketing, product development, and operational teams to harmonize sales strategies with overarching business initiatives.

Previously, I have held roles such as Management Trainee at AutoXpress Limited and Assistant Manager at KCB Bank Kenya Ltd, where I contributed significantly to elevating branch performance and client satisfaction. My educational background includes a Master’s in Business Administration with a focus on Strategic Management, which complements my extensive practical experience.

Experience

Work history, roles, and key accomplishments

Current

Head of Business-to-Business Kenya

Current

Tramigo Solutions East Africa (KE) Ltd

Jun 2024 - Present (1 year)

Established multiple key partnerships within six months, leading to the successful recruitment of reseller partners. Devised and executed strategic sales plans, resulting in the inaugural sales of Tramigo communication solutions in Kenya, culminating in a comprehensive campaign in an uncharted market.

Sales Planning Market Analysis Account Management Business Development Client Relationship Management Sales Pipeline Management Team Collaboration Data Analysis

Management Trainee

AutoXpress Limited

Jun 2021 - May 2024 (2 years 11 months)

Introduced a portfolio of high-value clients through strategic profiling, resulting in a 20% growth in client acquisitions. Managed client requests with precision, leading to exceptional customer satisfaction and loyalty.

Customer Satisfaction P&L management Cashiering Report Preparation

Assistant Manager

KCB Bank Kenya Ltd

Sep 2011 - Jul 2020 (8 years 10 months)

Contributed significantly to elevating the branch to major status with a loan book of KES 1 Billion. Managed and nurtured relationships with corporate and high-net-worth clients, resulting in a 20% surge in sales revenue.

Client Relationship Management Sales Revenue Regulatory Compliance

Graduate Trainee

KCB Bank Kenya Ltd

Jan 2008 - Aug 2011 (3 years 7 months)

Operated cash counting machines and managed teller operations efficiently. Compiled end-month reports, balanced suspense accounts, and managed corporate accounts diligently.

Cash Management Teller Operations Account Reconciliation Account Management Financial Reporting

Graduate Clerk

Local Authorities Pension (LAP) Trust

Jul 2007 - Dec 2007 (5 months)

Executed actuarial evaluations and conducted contribution assessments accurately. Performed data mining, entry, and cleanup tasks to maintain data integrity.

Contribution Assessment Data Mining Data Entry Data Integrity

Education

Degrees, certifications, and relevant coursework

Kenya Methodist University

Master's in Business Administration, Strategic Management

Currently pursuing a Master's in Business Administration with a specialization in Strategic Management. This program focuses on developing advanced skills in business strategy, leadership, and organizational management.

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Commerce, Finance Option

Completed a Bachelor of Commerce with a specialization in Finance Option. The curriculum covered core financial principles, economic analysis, and business management practices.