sharon kayobor

I am a dynamic business development and service operations professional with demonstrated success increasing client acquisition and driving operational improvements. I combine sales acumen with customer-centric service delivery to achieve measurable business results.

At HumanManager I led initiatives that grew client acquisition by 30%, managed sales pipelines, and cultivated key account relationships to expand business opportunities. I consistently met and exceeded sales targets while mentoring teams on customer service best practices.

Previously, I managed service center operations, procurement distribution analysis, and sales functions—implementing quality assurance processes and market-driven pricing strategies that improved service delivery and customer satisfaction.

I hold a Bachelor of Education in English and bring strong communication, negotiation, CRM (HubSpot, Zoho), and process-improvement skills. I seek roles where I can optimize operations, enhance customer experience, and contribute to scalable revenue growth.