Open to opportunities

Sharath Babu

@sharathbabu

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Operational leader driving AI-enabled delivery, process transformation, and scalable team performance.

India

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What I'm looking for

I seek a leadership role driving AI-enabled operations and process transformation, with cross-functional collaboration, measurable impact, and scope to scale teams and automation.

I am a seasoned operational leader with over 15 years of experience in business operations, global delivery, and process transformation. I specialize in harnessing AI, data analytics, and automation to improve scalability and client delivery standards.

At Hirein5, I directed AI-driven operational strategy and implemented SOPs, Lean Six Sigma practices, and GPT/Power BI automations that increased productivity and reduced costs. I align delivery with KPIs and executive dashboards to strengthen governance and visibility.

Previously I held leadership roles owning P&L, managing large teams, and delivering end-to-end operations and staffing solutions at STI, CanopyOne, Innominds, and others. I built governance frameworks, automated workflows, and led AI-enabled RCA and FMEA to reduce risks and inefficiencies.

I deliver actionable, data-driven recommendations and executive narratives using Power BI, Tableau, SQL, Jira, and AI tools to drive operational excellence, customer-centric outcomes, and sustained growth.

Experience

Work history, roles, and key accomplishments

Director of Operations & Sales

Hirein5 (Turnaround Tree Global Solutions Pvt Ltd)

Feb 2025 - May 2025 (3 months)

Directed AI-driven operational strategy and delivery for an AI recruitment platform, designing SOPs and automation that increased team productivity and reduced costs while improving sourcing ROI by 18% and early attrition by 15%.

AI Ops Automation Power BI Tableau Process Improvement

Director - People & Business Operations

Software Technology, Inc

Oct 2015 - Aug 2024 (8 years 10 months)

Held P&L responsibility and managed global delivery, deploying GPT/Zapier/Tableau automations and AI-enabled RCA/FMEA to improve operational efficiency, retention, and delivery SLAs across clients.

P&L management Automation Zapier Tableau SQL Power BI RCA FMEA Workforce Management

Senior Resource Manager / Business Operations Lead

CanopyOne IT Solutions India Pvt Ltd

Feb 2014 - Oct 2015 (1 year 8 months)

Directed workforce planning and RPO delivery analytics, serving as primary client advisor to streamline onboarding, improve recruiter effectiveness, and maintain consultant operations and compliance.

Workforce Planning RPO Client Advisor Vendor Management Onboarding & Compliance

Business Development Manager

Innominds Software Pvt Ltd

Jul 2013 - Jan 2014 (6 months)

Led staffing and operations sales, managing full deal lifecycle and integrating ERP systems (Oracle, SAP, PeopleSoft) into staffing workflows to improve client delivery and partner relationships.

Sales Management Staffing SAP Peoplesoft Client Relationships Contract Negotiation Resource Allocation

Business Operations Manager

Agile Enterprise Solutions, Inc

Sep 2010 - Jun 2013 (2 years 9 months)

Built business partnerships and managed sales cycles, contracts, and operational delivery to improve client retention and strategic positioning through cross-functional collaboration.

Business Development Sales Cycle Management Contract Negotiation Account Management Stakeholder Engagement

Senior Resource Manager

Optima Technology Partners, Inc

Jan 2008 - Aug 2010 (2 years 7 months)

Led recruitment and account management, improving candidate sourcing and compliance while identifying strategic growth opportunities and managing contractor lifecycle.

Recruitment Account Management Candidate Sourcing & Compliance Contractor Management Strategic Growth

Senior Technical Recruiter

Solix Technologies Ltd

Mar 2005 - Dec 2007 (2 years 9 months)

Managed global full-cycle hiring and executive searches across ERP/CRM/Networking domains, earning recognition for recruitment excellence in 2005–2006.

Executive Search Stakeholder Management

Technical Recruiter

Karani Infotech Pvt Ltd

Apr 2004 - Feb 2005 (10 months)

Coordinated technical assessments and candidate screening for IT consulting, improving search efficiency and managing interview logistics to align candidate skills with client needs.

Technical Screening Sourcing Client Communication