Shante UserSU
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Shante User

@shanteuser

Dedicated administrative and customer service professional with project management expertise.

United States
Message

What I'm looking for

I am looking for a role that values collaboration, offers growth opportunities, and allows me to utilize my analytical skills.

I am a dedicated administrative and customer service professional with a proven track record of excellence in project management, data analysis, and client relations. My strong attention to detail and efficiency allow me to thrive in high-pressure environments, where I have successfully managed datasets, facilitated employee onboarding, and presented insights to decision-makers.

Throughout my career, I have held various roles that have honed my skills in customer service and project coordination. At the Small Business Administration, I responded to high volumes of inquiries, delivering critical support to disaster-affected victims while streamlining administrative processes. My experience at Prudential Financial further solidified my ability to process customer actions accurately and enhance client retention through personalized solutions.

With certifications in Business Analytics, Tableau, and Agile Scrum Master, I am equipped with advanced technical skills and exceptional communication abilities. I am passionate about leveraging my expertise to contribute to a dynamic team and drive organizational success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

VU

Virginia State University

Completed 92 credit hours toward degree completion.

Tech stack

Software and tools used professionally

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