Shantarna Walker

As a dedicated customer service professional, I leverage my exceptional interpersonal and problem-solving skills to deliver top-notch service and proactive customer resolution. With a strong passion for implementing efficient customer service processes, I strive to streamline customer support and devise innovative solutions for customer inquiries. My commitment to driving customer satisfaction and bottom-line growth for the organization is unwavering.

Throughout my experience, I have honed my skills in managing client communications, improving quality results, and contributing to sales and organizational goals. My proficiency in Windows and MS Office, coupled with my strong attention to detail, enables me to resolve problems efficiently and prioritize responsibilities in fast-paced environments.

With a strong educational foundation in Paralegal Studies, I am well-equipped to navigate complex customer service scenarios and provide tailored solutions that meet the unique needs of each client. I am excited to bring my skills and expertise to a Remote Customer Service role and make a meaningful impact in the organization.