Shanice Duncan

• Guided 30+ youth and adult learners into employment, certifications, or higher education by designing and delivering individualized workforce readiness and continuing education programs.
• Maintained audit-ready case documentation and zero service gaps by managing the full client lifecycle — intake, onboarding, scheduling, progress tracking, and follow-up — using Google Workspace and education-

Achieved zero safety or compliance incidents across the full production lifecycle by directing workforce planning, onboarding, and operations coordination for a 135-person event team.

• Sustained a profitable Amazon storefront over a 2-year active run by managing end-to-end operations — listings, pricing strategy, inventory, fulfillment, and financial reconciliations.
• Maintained reporting accuracy and financial accountability by building Excel dashboards to track revenue, platform fees, and performance metrics — validating data integrity across all transactions through final

Managed end-to-end Amazon storefront operations, including listings, pricing, inventory, fulfillment, and financial reconciliations, sustaining profitability over a 2-year run. Built Excel dashboards to track revenue and performance metrics and coordinated logistics and customer communications across Amazon Seller Hub and related platforms.

• Completed 200+ hours of structured HR and talent acquisition training by being selected for a competitive corporate career-readiness fellowship covering ATS systems, resume parsing, and behavioral and competency-based interview frameworks.
• Applied evidence-based recruitment strategy to real-world HR scenarios by collaborating on workforce development case studies and gaining direct exposure to

Built full-cycle recruiting competency across 200+ hours of structured training in ATS/resume parsing, behavioral interviewing, and HR documentation standards, applying skills directly to corporate hiring pipeline case studies.

Digitized onboarding and compliance workflows to eliminate recurring documentation errors for 20+ caregiver personnel files and maintained HIPAA-compliant records over a 5-year tenure. Managed payroll inputs, regulatory documentation, and scheduling compliance as the primary HR operations contact for a growing home care practice.

Maintained HIPAA-compliant personnel and patient records and digitized physical documentation for a multi-site home care operation with zero compliance lapses. Coordinated intake documentation, scheduling, and payroll inputs for 20+ caregivers as the primary HR contact.

Eliminated recurring documentation errors for 20+ caregiver personnel files by digitizing onboarding and compliance workflows, maintaining 100% HIPAA-compliant records throughout a 5-year tenure.

Streamlined HR operations as primary employee contact, managing payroll inputs, regulatory documentation, and scheduling compliance for a growing home care practice.

• Achieved zero compliance lapses over a 5-year tenure by maintaining HIPAA-compliant personnel and patient records and digitizing physical documentation across a multi-site home care operation.
• Reduced onboarding processing time by coordinating intake documentation, scheduling, and payroll inputs for 20+ caregivers — serving as the primary HR contact across a high-caseload environment.
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• Support measurable behavioral progress for ABA clients by delivering BCBA-directed session support, data collection, and progress reporting in compliance with HIPAA clinical documentation standards.
• Maintain continuity of care by coordinating with interdisciplinary teams through HHA Exchange and secure EMR platforms to ensure consistent service delivery across client caseloads.

• Supported measurable developmental progress for children with autism by delivering individualized behavioral and developmental care under BCBA supervision in a specialized educational setting.
• Maintained FERPA- and HIPAA-compliant documentation with zero compliance issues by coordinating consistently with clinical staff and families to ensure continuity of care.

Achieved 100% documentation completion for 50–100+ employees per quarter by managing onboarding and compliance workflows across healthcare and government agency assignments.

Improved shift fill rates by ~20% by managing scheduling and timekeeping for 30–75 staff weekly, while sustaining 95–99% HRIS/ATS data accuracy across 200+ processed records per week.

• Maintained zero compliance violations during COVID-19 pandemic onset by leading rapid protocol implementation, cross-departmental safety reporting, and staff coordination across a multi-resident facility.
• Improved resident and family satisfaction by serving as the primary liaison between residents, families, and healthcare providers — resolving complex care concerns and escalating cases with u

**LinkedIn About Section:**

After a period of self-reflection, I decided to go back to school.

Around that same time, I traveled through several Caribbean nations, where I picked up a real-world understanding of international HR practices and supply chain operations. I also started investing in stocks and getting serious about restructuring my finances — which naturally pulled me deeper into tec

Dedicated and detail-oriented professional with a proven track record as a Career Mail Handler. Experienced in managing high-volume logistics, operating automated sorting machinery, and maintaining strict quality control in fast-paced industrial plant environments. Recognized for physical stamina, commitment to workplace safety, and consistently meeting critical dispatch deadlines.

Loaded and Unl

Minor: Writing
Latin honors: Cum Laude

Studied human behavior, research methods, and data analysis, with an emphasis on organizational behavior, group dynamics, and communication. Developed skills in research interpretation, critical thinking, and applying behavioral insights to workplace and people-focused environments.

Completed graduate-level work in workforce strategy, talent acquisition, HR systems, and people analytics. Built and executed projects in recruitment strategy, workforce planning, and AI use in hiring, including risk, compliance, and bias considerations.

Worked with HRIS/ATS systems and applied Excel-based analysis to track workforce trends, attrition risk, and performance data. Produced structur