Ninia PH

Led Home Health intake operations, improving patient referral workflows to reduce lead times and enhancing service quality while overseeing payroll, scheduling, compliance, and onboarding to lower turnover.

Implemented recruitment strategies and onboarding programs for a scaling startup, collaborating with leadership to build scalable HR systems and compliance frameworks.

Supervised HR interns and led engagement initiatives while leveraging workforce analytics and global recruitment to refine talent management and improve recruitment outcomes.

Supported recruitment activities including candidate screening and interview scheduling, developed onboarding materials, and maintained employee records to generate HR metrics.

Optimized clinician scheduling and streamlined administrative systems, conducting medical chart audits to maintain quality and compliance and reducing clerical errors.

Enforced quality standards to minimize product defects and enhance client satisfaction through systematic quality control processes and corrective actions.

Improved supply chain operations and led inventory audits that reduced stock discrepancies by 25% and ensured regulatory compliance.

Managed accounts receivable processes to ensure timely collections and accurate records, analyzing financial data to identify and address process inefficiencies.

Completed a Bachelor of Science in Business Administration at Colorado Technical University, focusing on business and administrative skills relevant to healthcare operations.

Completed an Associate of Science in Health Administration Services with coursework supporting healthcare management and administrative functions.

Completed coursework in General Accounting to support financial and administrative responsibilities.

Completed basic computer and word processing training to support office productivity and administrative tasks.