Open to opportunities

seth bailey

@sethbailey

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I build accurate, deadline-driven operations and real-time support systems for high-stakes environments.

United States

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What I'm looking for

I'm seeking a Lexington- or Louisville-based hybrid court reporting role where I can apply my record accuracy, real-time systems, confidentiality, and deadline-management experience while receiving employer-supported Notary Public and Court Reporting certification training.

I've led statewide alumni engagement operations at the University of Kentucky, directing analytics, reporting, and coordination for more than 15,000 constituents. I launched multi-region initiatives including the “Where the Wildcats Are” tour, increasing regional engagement by 25%.

At Bluegrass Chiro, I managed IT infrastructure, help desk operations, scheduling, and workflow systems across 15 clinics. I reduced backlogs by 18%, trained more than 400 staff on standardized processes, and helped revitalize underperforming sites to achieve a 300% increase in visits.

My work with AmeriCorps, the U.S. Census Bureau, and World of Beer has centered on accurate documentation, real-time systems support, conflict-aware communication, and quality delivery under pressure. During mission-critical census operations, I supported more than 1,000 devices and reduced technical resolution time by 30%.

I'm preparing to transition these skills into court reporting, bringing training in negotiation, conflict resolution, ethical leadership, data integrity, confidentiality, and trauma-informed communication. I’m ready to pursue Notary Public and Court Reporting certification with employer-supported training and serve as a reliable, impartial keeper of the official record.

Experience

Work history, roles, and key accomplishments

Assistant Director of Strategic Operations

University of Kentucky

Jan 2024 - Jan 2025 (1 year)

Directed data analytics, performance reporting, and cross-departmental coordination for 15,000+ constituents, ensuring accurate tracking and timely deliverables. Launched multi-region initiatives including the 'Where the Wildcats Are' tour, achieving a 25% increase in regional engagement.

Data Analytics performance reporting Stakeholder Engagement Strategic Planning Project Management Cross functional Coordination

General Operations Manager

Bluegrass Chiro

Jan 2022 - Jan 2023 (1 year)

Managed IT infrastructure and real-time help desk systems across 15 clinics, ensuring operational continuity and data accuracy. Implemented scheduling and workflow systems that reduced backlogs by 18% and led training for 400+ staff using Appreciative Inquiry methodology.

IT Management Help Desk Troubleshooting Process Improvement Training Appreciative Inquiry Operations Management

Assistant General Manager

World of Beer Franchising

Jan 2017 - Jan 2021 (4 years)

Delivered training in customer service excellence and conflict resolution, improving retention by 40% during a corporate transition. Streamlined vendor partnerships and operational processes, reducing waste by 15% and managing daily operations of a high-volume environment.

Training Conflict Resolution Vendor Management Process Optimization Operations Management Customer Service

Regional IT Manager

U.S. Census Bureau

Jan 2020 - Dec 2020 (11 months)

Led IT operations and infrastructure management across regional field offices supporting 1,000+ devices during peak census operations. Managed real-time help desk workflows and technical support, reducing resolution time by 30% through precise documentation and rapid troubleshooting.

IT Operations Infrastructure Management Help Desk Troubleshooting Data Integrity Team Supervision performance reporting

Regional Community Engagement & Education Strategist

AmeriCorps

Jan 2015 - Jan 2020 (5 years)

Designed trauma-informed curricula and educational materials for diverse audiences, building expertise in clear and accurate written communication. Implemented data systems to track program outcomes and built 15+ partnerships, scaling a statewide entrepreneurship program serving 500+ annually.

Curriculum Design Data Management Partnership Building Grant writing Program Development Facilitation